Healthcare System Security Manager, University Police

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! 


JOB SUMMARY
The Security Manager is responsible for the day-to-day management of assigned security operations, ensuring effective deployment of personnel, consistent enforcement of policies and procedures, and alignment with institutional safety objectives across clinical, academic, and research environments. 


Previous healthcare systems security experience is preferred.

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education
  Bachelor's Degree in criminal justice, security management or criminal science 
  
  

• Experience
  5 years law enforcement and/or security supervisory experience 
  May consider direct related years of experience in lieu of degree 
  
  

• Licenses and Certifications
  Valid Texas State Driver License Upon Hire 
  BLS - Basic Life Support issued by the American Heart Association (AHA) or American Red Cross (ARC) or American Safety and Health Institute (ASHI) Upon Hire 
  
  

Preferred

• Licenses and Certifications
  IAHSS (International Association for Hospital Security and Safety) certifications: Basic, Advanced, Supervisor. 
  
  

JOB DUTIES

• Provides day-to-day management of assigned security operations across clinical, academic, and research facilities.
• Oversee security shifts, posts, or functional areas to ensure adequate coverage, consistency, and operational readiness.
• Ensures compliance with UT Southwestern policies, departmental procedures, and applicable regulatory and accreditation standards.
• Reviews security incidents, trends, and operational metrics to identify risks and recommend corrective actions.
• Directly supervises Security Supervisors and provides guidance, coaching, and performance feedback.
• Ensures supervisors effectively manage frontline security officers, including adherence to post orders and response standards.
• Participates in hiring, onboarding, training, performance evaluations, and disciplinary processes for assigned personnel.
• Promotes professionalism, accountability, and customer service-oriented security practices.
• Serves as an escalation-level responder for significant security incidents, critical events, or complex situations.
• Coordinates security response during emergencies, disruptions, or high-risk events in collaboration with University Police operations, clinical leadership, and emergency management.
• Ensure incidents are properly documented, reviewed, and escalated in accordance with institutional requirements.
• Assists with after-action reviews and implementation of corrective or preventive measures.
• Supports the Security Director in implementing departmental initiatives, policy updates, and operational improvements.
• Translates strategic direction into consistent operational practices across assigned areas.
• Identifies gaps in procedures, staffing models, or training and recommends practical solutions.
• Assists with inspections, audits, and readiness activities related to safety, security, or compliance.
• Assists with scheduling oversight, timekeeping review, and staffing adjustments to meet operational needs.
• Reviews reports, logs, and documentation prepared by supervisors for accuracy and completeness.
• Supports training initiatives and ensures personnel maintain required certifications and competencies.
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.