Client Service Representative
VCA Animal Hospitals
Client Service Representative
VCA Sugar Grove Animal Hospital is seeking a part-time Client Service Representative!
About Us: At VCA Sugar Grove Animal Hospital we are committed to providing comprehensive, quality care for patients to enhance their well being and quality of life. We achieve this by having a compassionate, knowledgeable and professional staff, utilizing the latest technological advances and implementing the foremost medical practices.
Schedule: Part-time opportunity
Job Summary:
We are seeking a dedicated and friendly Client Service Representative (CSR) to join our front desk team! As a CSR, you will be the first point of contact for clients and their pets, ensuring a welcoming and positive experience. Your role is essential in supporting our veterinary team by managing appointments, client communication, and administrative tasks.
Key Responsibilities:
- Provide exceptional customer service in person, over the phone, and via email.
- Schedule appointments, manage patient check-ins/check-outs, and process payments.
- Educate clients on hospital services, wellness plans, and pet care.
- Maintain accurate patient records and handle administrative tasks efficiently.
- Assist in handling client concerns with professionalism and empathy.
- Work collaboratively with veterinary teams to ensure smooth hospital operations.
Qualifications & Skills:
- Previous experience in a customer service or veterinary setting preferred.
- Strong communication and interpersonal skills.
- Ability to multitask in a fast-paced environment.
- Proficiency with computer systems and scheduling software.
- Passion for animals and a commitment to client education.
Requirements: Excellent oral and written communication skills.
Your Next Career Step Starts Here
Whether you're starting your veterinary career or looking for a hospital where you can grow, VCA Animal Hospitals is the place for you. Apply today.
VCA Animal HospitalsVacancy posted 5 days ago
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