Quality Assurance Manager-Enterprise Vetting

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Quality Assurance Manager-Enterprise Vetting Location: Winchester, VA, US Benefits Comprehensive medical coverage with prescription benefits Dental plan to keep you smiling Flexible spending accounts for smarter saving Company-paid short- and long-term disability insurance Free basic life insurance — because we’ve got your back A solid retirement plan to help you plan ahead Paid time off starting on Day 1 Job Responsibilities Track and analyze quality scores provided by the government’s Quality Assurance Unit (QAU), identifying trends, areas of improvement, and potential risks. Provide actionable recommendations to enhance service delivery and compliance with contract requirements. Play a critical role in continuous quality improvements and ensuring overall contract success. Oversee and manage the contractor’s QCP in conjunction with the contractor PM and DPM to ensure all deliverables meet established quality standards. Bachelor's Degree or three (3) or more years of hands‑on experience applying knowledge of administrative principles, practices, and techniques. Proficient computer skills, including Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) and Google Chrome. Active Top‑Secret clearance with SCI eligibility. Qualifications Proven experience in quality management or quality assurance. Experience overseeing and implementing Quality Control Plans (QCP) with large-scale government contracts or complex projects. Experience tracking, analyzing, and reporting on quality metrics such as quality scores from the government QA unit or other external assessments. Experience providing training and development on quality standards and continuous improvement processes. Strong analytical skills to assess quality data and identify trends or areas for improvement. Exceptional attention to detail with the ability to identify potential quality issues before they become a problem. Strong communication skills, both written and verbal, to effectively communicate quality issues, corrective actions, and recommendations to government representatives. Experience leading and mentoring teams, including providing guidance on quality improvement and knowledge of risk management practices to mitigate potential impacts to contract performance due to quality. Preferred Qualifications Prior working experience as a QAM at a federal agency in Winchester, VA. Equal Opportunity Employer ISN Corporation is a proud Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, disability status, marital status, genetic information, or any other characteristic protected by law. Drug‑free workplace. All candidates must successfully complete a pre‑employment background investigation prior to starting employment. #J-18808-Ljbffr