Supply Chain Business Operations Intern (Spring 2027)

Job Description

Job Description

About Zipline

Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.

Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations.

Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.

We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.

The Supply Chain BizOps team's mission is to ensure supply continuity and cost efficiency while enabling Zipline's growth. The team also builds business intelligence capabilities that inform strategic decisions across product, production, and operations.

The team is responsible for strategic planning, high-priority program management, executive communications, and digital transformation. Through strong strategic thinking and execution excellence, team members lead cross-functional and cross-commodity initiatives that drive measurable impact across cost, quality, and supply ramp-up.

The role sits at the intersection of data analytics, strategy design, market intelligence, and digital transformation. The role will partner with business analysts and strategists to identify opportunities to evolve Zipline Supply Chain, develop and execute strategies, and operationalize digital workflows. These efforts will improve Zipline's unit economics and support its long-term growth.

• Conduct due diligence on the latest best-practice supply chain operations
• Manage programs to achieve Supply Chain goals and own reporting
• Build business intelligence to inform Supply Chain operations excellence, cost control, supply continuity improvement
• Strategize Zipline Supply Chain operations excellence and drive implementation
• Create enablement materials that help software development team develop future digital solutions
• Build digital tools to measure and oversee KPIs for Supply Chain

• Pursuing a degree in Supply Chain, Operations, Industrial Engineering, Business Analytics, Data Science, Computer Science, or related field
• Strong analytical skills with experience to analyze data and generate insights
• Interest in supply chain excellence, process improvement, digital transformation, and AI-enabled solutions
• Experience with SQL, Python, Power BI/Tableau, automation tools (coding experience is a plus)
• Ability to build simple MVPs/prototypes, test ideas quickly, and iterate based on feedback
• Strong communication skills and ability to work cross-functionally with technical and non-technical teams

Our internships are full-time positions, in-person at our South San Francisco office. We will host our Spring 2027 interns from January to April/May 2027.

Candidates are limited to three (3) applications within a 30-day period.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

Zipline is also committed to providing reasonable accommodations to individuals with disabilities. Please let your point of contact at Zipline know if you require any accommodations throughout your interview process.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Zipline 's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.