Patient Customer Service Representative - Full Time
$19.76 - $24.21 per hourYakima Valley Farm Workers Clinic
Join our billing team as a Patient Customer Service Representative at Toppenish Central Administration in Toppenish,WA! The Patient Billing Services Representatives are key to the success of the patient billing process. They handle all communications with the patient regarding their billing charges after the patient has been seen. This role will be responsible for investigating and resolving patient questions and concerns regarding their bills and services in a timely and accurate manner. We've transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization.
Position Highlights:
Who We're Looking For:
What You'll Do:
Qualifications:
Our Mission Statement “Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”
Our mission celebrates inclusivity. We are committed to equal-opportunity employment. Contact us at jobs @yvfwc.org to learn more about this opportunity!
Position Highlights:
- $19.76-$24.21/hour DOE with the ability to go higher for highly experienced candidates
- Additional pay for your bilingual skills, paid on hours worked
- 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine
- Profit sharing & 403(b) retirement plan available
- Generous PTO, 8 paid holidays, and much more!
Who We're Looking For:
- Proficiency in EpiCare, Prelude, Resolute, Word, and Excel
- Exceptional accuracy and meticulousness
- Strong written, listening, and verbal skills
- Ability to handle multiple tasks and remain calm under pressure
- Works well independently and within a team
What You'll Do:
- Effectively respond to patients on the phone and in person to questions and issues they have
- Listen to and interpret patient concerns correctly, while asking probing questions to get to the root of the problem
- Performs routine billing functions such as posting patient encounters, billing insurance companies, encouraging payment, receiving payments, and generating end-of-day reports
- Answer patient calls in a call center environment, work all accounts, and use appropriate websites and payment systems
- Ensure accurate and complete data and forms are collected from all patients
- Update billing and demographic information via online billing systems, as needed. Documents pertinent account information pertaining to all patient issues and outcomes
- Interact and communicate with all functions of the revenue cycle department
- Make outbound calls to set up payment arrangements and follow up on delinquent accounts
- Evaluate guarantor financial status, previous account information, eligibility tools, employment history, and all other income verification documentation, to determine sliding fee eligibility
- Review cash box receipts and reconcile cash box daily
- Identify possible compliance and quality of care issues and refer them to the supervisor for resolution
- Participate in Education, Training, and Cross-training activities as needed
Qualifications:
- High School diploma or GED
- One year of experience in a healthcare coding, billing, or front office role is required
- Previous experience in Epic is required
- Certified Revenue Cycle Representative (CRCR) certification preferred
- Bilingual (English/Spanish) is required at a level 9
Our Mission Statement “Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”
Our mission celebrates inclusivity. We are committed to equal-opportunity employment. Contact us at jobs @yvfwc.org to learn more about this opportunity!
Vacancy posted 11 hours ago
Similar jobs that could be interesting for youBased on the Patient Customer Service Representative - Full Time in Buena, WA vacancy
$19.76 - $24.21 per hour
...Join our billing team as a Patient Customer Service Representative at Toppenish Central Administration in Toppenish,WA! The Patient Billing Services... ...and concerns regarding their bills and services in a timely and accurate manner. We've transformed into a leading...Full timeYakima Valley Farm Workers Clinic
Zillah, WA11 hours ago$18.47 - $22.62 per hour
...Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy,... ...calls to appropriate staff Update patient demographic information in the Electronic... ...administrative, patient care, call center or customer service experience. Pharmacy...Full timeWork at officeYakima Valley Farm Workers Clinic
Buena, WA2 days ago- ...Private Duty Registered Nurse (RN) or Licensed Practical Nurse (LPN) for part-time or full-time positions. The ideal candidate will provide one-on-one skilled nursing care, collaborate with patients and families, and maintain accurate charting. New graduates are welcome,...Full timePart timeFlexible hoursShift work
Avail Home Health
Toppenish, WA5 days ago $790 per week
...Panel: real studies with real brands — not a scam or a sales pitch. Your info stays private, and you choose what you join. Part-time or full-time, on your schedule. Pay: up to $790/week, varies by study. Spots are limited — check your eligibility today....Full timePart timeRemote workFocus Group Panel
Union Gap, WA4 days ago- ...Customer Service Associate Boost your income beyond your hourly wage with lucrative commission... ...Work while standing over long periods of time (6+ Hours) Lift items of moderate... ...a generous health benefits package for full time employees We offer a generous commission...Full timeHourly pay
Thoroughbred Express Auto Wash
Union Gap, WA4 days ago $21 - $25 per hour
...Insurance Account Representative - State Farm Agent Team Member Full Time in Yakima, WA Benefits Hiring bonus Bonus based... ...conversations and remarkable customer experience. If you are a motivated... ...accurate, and friendly customer service. Service can include responding...Full timeHourly payFor contractorsFlexible hoursEricsilvers
Union Gap, WA5 days ago$17.31 - $21.2 per hour
...Medical Receptionist at Behavioral Health Services in Yakima, WA! Medical... ...as the frontline connection between our patients and the care they receive. As the first... ...skills required at a level 9 Strong customer service and communication skills Ability...Full timeYakima Valley Farm Workers Clinic
Union Gap, WA4 days ago- ...finance, planning, marketing, or our clinical services in any of our operational divisions, our... ...with a commitment to excellence and patient care. It also helps candidates consider... .... One of more years' experience in customer service or a clinical business environment...Work at officeMonday to FridayShift work
Astria Health
Zillah, WA1 day ago $80.33k - $99.2k
Job Description: Paramedic Part-Time/Full-Time We’re hiring Paramedics that are passionate... ...about delivering compassionate, high-quality service and basic, as well as advanced, patient care to our customers. Responsibilities: ~ Assess each call...Full timePart timeWork experience placementRelocation$17.31 - $21.2 per hour
...frontline connection between our patients and the care they receive. As... ...commitment to exceptional service directly supports our mission... ..., appointment type, and time needed. Notifies appropriate... ...Ability to deliver outstanding customer service Basic knowledge...Temporary workYakima Valley Farm Workers Clinic
Toppenish, WA5 days ago$80.33k - $99.2k
Job Description: Paramedic Part-Time/Full-Time We’re hiring Paramedics that are passionate... ...about delivering compassionate, high-quality service and basic, as well as advanced, patient care to our customers. Responsibilities: ~ Assess each call...Full timePart timeWork experience placementRelocation$790 per week
...Panel: real studies with real brands — not a scam or a sales pitch. Your info stays private, and you choose what you join. Part-time or full-time, on your schedule. Pay: up to $790/week, varies by study. Spots are limited — check your eligibility today....Full timePart timeRemote workFocus Group Panel
Union Gap, WA1 day ago$15 - $23 per hour
Petco Cashiers and Customer Service Associates are responsible for providing a friendly and helpful shopping experience while supporting... ...employee discounts, health, dental, and vision insurance for full-time employees, 401(k) with company match, paid time off, and opportunities...Full timeHourly payPetco
Union Gap, WA3 days ago- ...Customer Service Associate Boost your income beyond your hourly wage with lucrative commission... ...Work while standing over long periods of time (6+ Hours) Lift items of moderate... ...a generous health benefits package for full time employees We offer a generous commission...Full timeHourly pay
Thoroughbred Express Auto Wash
Union Gap, WA1 day ago $45 - $50 per hour
...health programs. Job Responsibilities Conduct communicable disease surveillance and reporting. Provide case management services for patients and families. Coordinate community outreach and health education programs. Promote disease prevention and wellness...Full timeHourly payWeekly payImmediate startShift workProJob LLC
Toppenish, WA1 day ago$14 - $18 per hour
Tractor Supply Cashiers and Customer Service Associates operate the register, assist customers with purchases and product questions, restock... ...include employee discounts, health, dental, and vision insurance for full-time employees, 401(k), paid time off, and holiday pay.Full timeHourly payTractor Supply
Union Gap, WA1 day ago$13 - $16 per hour
Ace Hardware Cashiers and Customer Service Associates assist customers with purchases, operate the register, help customers locate tools... ...include employee discounts, flexible scheduling, health benefits for full-time employees, retirement savings plans, and holiday pay.Full timeHourly payFlexible hoursAce Hardware
Union Gap, WA4 days ago$12 - $15 per hour
Family Dollar is seeking Cashiers to assist customers, operate cash registers, and support... ...are responsible for providing customer service, operating registers, handling cash transactions... ...and customer service policies. Full-time and part-time employees may be eligible...Full timeHourly payPart timeFamily Dollar
Union Gap, WA1 day ago$2,243 - $2,443 per week
...dedicated and compassionate Occupational Therapist to help patients with injuries, illnesses, or disabilities regain or... ...package starting your first day. ~ Weekly, On-Time Pay because that’s how it should be ~ Full Medical Benefits & 401k Matching Plan ~24/7...Full timeWeekly payContract workTemporary workLocal areaImmediate startRelocation packageShift workJackson Therapy Partners
Toppenish, WA1 day ago$17.31 - $21.2 per hour
...frontline connection between patients and their oral healthcare. As... ...Oregon. We offer a wide range of services such as medical, dental,... ...guidelines, appointment type, and time needed. Notifies appropriate... ...to deliver outstanding customer service Our Mission Statement...Work at officeYakima Valley Farm Workers Clinic
Moxee, WA6 minutes ago$2,000 - $2,700 per week
...Toppenish, WA Agency: Millbrook Support Services Pay: $2,000 to $2,700 per week... ...attractive assignments with our world class customer base, Millbrook focuses on value-added... ...will be responsible for caring for patients, communicating with other medical team members...Full timeDaily paidContract workLocal areaImmediate startShift workMillbrook Support Services
Toppenish, WA16 days ago- ...Job Title: Customer Service Representative Employer: Lowe’s Job Description: As a Customer Service Representative at Lowe’s, you will be... ...information. - Resolve customer issues and complaints in a timely and professional manner. - Process returns, exchanges,...
Lowe's
Zillah, WA3 days ago $45 per hour
...to provide actual user feedback in real-time to companies and market research firms to... ...are engaged and to achieve the representative sample needed. Participation in these product... ...think about their upcoming products and services in the American market. Main Duties : Properly...Hourly payWeekly payExtra incomeTemporary workPart timeFor contractorsSeasonal workRemote workWork from homeFlexible hoursGL1
Toppenish, WA1 day ago$132k - $144k
...community health and the underserved community! Full time, permanent position offering a hiring... ...to apply Must be able to see 2.5 patients/hour Competitive pay to include full... ...Underserved community JOB-3196141 Our services are free for you We help negotiate...Full timeHourly payPermanent employmentContract workImmediate startRelocation packageShift workCompHealth
Toppenish, WA1 day ago$132k - $144k
...community health and the underserved community! Full time, permanent position offering a hiring... ...to apply Must be able to see 2.5 patients/hour Competitive pay to include full... ...Underserved community JOB-3196141 Our services are free for you We help negotiate...Full timeHourly payPermanent employmentContract workImmediate startRelocation packageShift workCompHealth
Toppenish, WA1 day ago$2,000 - $2,700 per week
...Toppenish, WA Agency: Millbrook Support Services Pay: $2,000 to $2,700 per week... ...attractive assignments with our world class customer base, Millbrook focuses on value-added... ...will be responsible for caring for patients, communicating with other medical team members...Full timeDaily paidContract workTemporary workLocal areaImmediate startShift workTravelNurseSource
Toppenish, WA16 days ago$18 - $25 per hour
...Customer Service Representative JOB-10047284 Anticipated Start Date August 17, 2026 Location Mira Loma, CA Type of Employment... ...that work in this industry. This client hires all full-time associates through temporary agencies, so our roles are typically...Full timeHourly payContract workTemporary workWork at officeRemote workShift work- ...Registered Nurse - RN Full Time / Competitive Pay / Multiple Specialties Available MLR is seeking a passionate and experienced... ...healthcare team to assess, plan, implement, and evaluate individualized patient care plans. Administer medications and treatments as...Full timeFlexible hours
MLee Medical Employment
Toppenish, WA3 days ago - ...Full-time newborn babysitter required. Must have experience caring for infants. Knowledge of newborn care, feeding, and soothing techniques is essential. Must be reliable, patient, and able to create a safe and nurturing environment for newborns. CPR and First Aid certification...Full timeFlexible hours
Wyndy LLC
Toppenish, WA2 days ago $69k
...Job Description Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position... ...communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications...Remote jobWork from homeFlexible hoursHMG Careers
Zillah, WAmore than 2 months ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Customer Service Representative - Full Time. Be the first to apply!
Related searches