Banquet Captain
The Abbey Resort
What's in it for you...
You'll enjoy this job because...
- Hotel and travel discounts at worldwide destinations!
- Professional development and promotion opportunities!
You'll enjoy this job because...
- You're eager to distinguish yourself as a leader in F&B
- You're self-motivated to achieve success
- You like working in a fast-paced environment
- You're skilled at prioritization and delegation
- You enjoy teaching and motivating others
- Coordinate food service between kitchen and banquet service staff & guests
- Review and implement table and seating diagrams
- Operate as banquet server during functions including set up, greeting, and serving guest assisting staff with breaking down of function
- Assist with all reasonable bar back duties and control transfers with stock inventory
- Set example and adhere to basic hygiene procedures and grooming standards
- Maintain critical standards for product quality, service speed, cleanliness and sanitation in front and back of house.
- Manage all opening and closing side work, inspection duties, and captain's report.
- Ensure proper training on quality and service standards and have the tools & equipment to effectively carry out their job functions
- Establish and achieve quality and guest satisfaction goals
- Assist in pre-service and periodic training
- Complete accurate bill according to BEO and obtain signature from guest
- Assist Banquet Manager in training of staff when needed
- Must be able to speak, read, write and understand the primary language(s) used in the workplace
- Requires good communication skills, both verbal and written
- Strong administrative skills, to include business writing, mathematics for basic accounting and knowledge of Microsoft Office programs
- Must be able to lift up to 30 pounds occasionally
- Requires grasping, writing, standing, sitting, walking, bending, listening and hearing ability and visual acuity
- Ability to work calmly under stressful situations
- Maintain high level of guest satisfaction is an absolute requirement for this position
Vacancy posted 4 days ago
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