Director of Patient Care Services

Job Summary We are seeking an experienced Director of Patient Care Services (DPCS) to lead hospice clinical operations and ensure high-quality, compassionate, patient-centered care. This individual will oversee clinical staff, maintain regulatory compliance, manage staffing and patient care services, and drive clinical excellence, quality outcomes, and operational efficiency. Job Type: Full-Time Work Arrangement: On-Site Key Responsibilities Provide leadership, supervision, and support to hospice clinical staff, including RNs, LVNs/LPNs, CNAs, and interdisciplinary team members. Ensure patient-centered care is delivered in accordance with individualized plans of care. Maintain compliance with Medicare Hospice Conditions of Participation, state regulations, accreditation standards, and agency policies. Oversee clinical staffing, scheduling, caseload management, and patient acuity models. Lead the Interdisciplinary Group (IDG) process and collaborate with the Medical Director on patient care planning and clinical decision-making. Monitor clinical documentation, medical records, and chart compliance. Lead clinical onboarding, orientation, competency assessments, continuing education, and staff development. Participate in Quality Assurance and Performance Improvement (QAPI) initiatives, clinical audits, quality reviews, and adverse event investigations. Ensure survey readiness and lead clinical activities during state, federal, and accreditation surveys. Develop and mentor a qualified designee to provide clinical leadership coverage when needed. Promote a culture of compassion, accountability, collaboration, and continuous improvement. Required Qualifications Current, unrestricted Registered Nurse (RN) license. Meet one of the following qualification pathways: Bachelor's degree in Nursing or a related healthcare field, with at least 2 years of supervisory or management experience in hospice or home health within the last 5 years; OR At least 4 years of supervisory or management experience in hospice or home health within the last 5 years. Strong knowledge of hospice regulations, Medicare Conditions of Participation, and state licensing requirements. Demonstrated experience leading interdisciplinary clinical teams. Excellent leadership, communication, coaching, and organizational skills. Ability to manage multiple priorities in a fast-paced clinical environment. No disciplinary action against a professional license within the past 7 years. Ability to successfully complete OIG screening, background checks, and required health screenings. Preferred Qualifications Previous experience as a Director of Patient Care Services, Hospice Clinical Director, or in a similar hospice leadership role. CHPN certification or another hospice-related professional certification. Experience leading QAPI initiatives, survey preparation, and regulatory compliance programs. Familiarity with hospice electronic medical record (EMR) systems and clinical operations. Benefits and Opportunities Opportunity to lead a dedicated hospice clinical team. Mission-driven environment focused on patient dignity, comfort, and quality of life. Collaborative and supportive leadership team. Meaningful impact on patients, families, and caregivers. Comprehensive benefits program. Professional growth and leadership development opportunities. #J-18808-Ljbffr