Service Manager

Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. Service Manager As a Service Manager, you will manage the servicing of company and customer equipment in a timely and effective manner. Responsibilities Manager the repair and maintenance of company owned and customer equipment, including organization of yard (Ready to Rent, Returned, Down). Prepare work schedules and handle service calls to meet customer needs and assure equipment availability. Order parts to maintain adequate supplies. Provide training and assistance to staff mechanics. Work with equipment vendors to learn the maintenance requirements and capabilities of new equipment added to inventory. Evaluate all equipment after repairs, maintenance or safety checks. Document equipment status before and after rental. Handle customer complaints regarding equipment condition or operation. Promote safety awareness. Perform quality control checks. Update, maintain and keep organized equipment service records. Create, update, close and bill work orders. File warranty claims in a timely fashion. Commission new equipment. Order parts, return parts, and perform parts inventory. Disposal of solid and hazardous material waste (batteries, used oil & filters, antifreeze, wash sludge). Reporting to include: Equipment due for service. Fleet status reporting. Equipment service record reporting. Open work order report. Warranty claim summary report. Inventory management. Parts & merchandise detail reporting. Financial and historical trending. Service department financial summary. Shop foreman performance tool. Work order chargeback. Halt report. Open PO report. Tech paid hours vs. worked hour report. Perform other duties assigned by the manager. Qualifications Valid driver’s license. Extensive experience in the repair and maintenance of self‑propelled platforms and lifts. Knowledge of work planning and scheduling and other supervisory activities. Strong understanding of equipment capabilities and safety requirements. Clear perspective of maintenance and repair issues in the industry. Planning and management experience. Computer literacy. Reporting experience. Inventory management experience. Physical Demands Requires bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. Equal Opportunity Employer Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class. Base Pay Range $74,509.00 - 88,479.20. Starting rate may vary based on position, location, education, training, and/or experience. Benefits Health, Dental and Vision plans. 401(k) Match. Volunteer time off. Short‑term and long‑term disability. Accident, Life and Travel insurance. Flexible spending accounts. Tuition Reimbursement Options. Employee Assistance Program (EAP). Length of Service Awards. Paid Time Off 12‑25 vacation days depending on years of service. 5 sick days. 6 holidays. 2 half day holidays. 2 floating holidays. 1 inclusion day. 1 volunteer day. Additional Information Gear up for an exciting career! Sunbelt Rentals supports service members. Veterans encouraged to apply. The company provides a comprehensive benefits package to full‑time employees, with benefits beginning the first of the month following 30 days from the start date. #J-18808-Ljbffr Sunbelt Rentals