Senior On-Site Services Specialist

Senior On-Site Services Specialist

Immediate need for a talented Senior On-Site Services Specialist. This is a 03+ Months Contract opportunity with long-term potential and is located in Los Angeles, CA (Onsite).

Key Responsibilities:

• Perform high-volume copying, printing, scanning, binding, and finishing services.
• Operate and maintain copiers, mail machines, and other office production equipment.
• Troubleshoot equipment issues, clear paper jams, and coordinate service requests when needed.
• Handle incoming and outgoing mail, packages, faxes, and shipping/receiving activities.
• Apply postage, sort and distribute mail, and maintain shipping records.
• Provide hospitality support, conference room setup, and meeting room preparation.
• Serve as backup receptionist and professionally greet visitors and clients.
• Process electronic files, including scanning, OCR conversion, file naming, formatting, and document management tasks.
• Assist with FTP file transfers and preparation of electronic documents for production.
• Maintain inventories of office supplies and production materials.
• Deliver completed projects and documents to designated locations.
• Support records management activities, including filing, archiving, and document retrieval.
• Maintain daily production logs, meter readings, billing records, and service documentation.
• Assist with office moves, light maintenance, and other facility support functions as assigned.
• Ensure quality control standards are met for all document production projects.
• Interact professionally with attorneys, partners, associates, paralegals, legal secretaries, project managers, and executive-level clients.
• Perform additional duties and special projects as assigned.

Key Requirements and Technology Experience:

• Legal document production experience.
• Reception and front desk support experience.
• Shipping, receiving, and inventory management experience.
• Strong problem-solving and troubleshooting abilities.
• Experience working with executive-level clients and stakeholders.
• Ability to meet tight deadlines while maintaining accuracy and quality.
• Ability to lift up to 50 pounds.
• Ability to stand and walk for extended periods throughout the workday.
• Ability to operate office production and mailroom equipment safely and effectively.
• High School Diploma or GED required.
• Minimum 12 years of related office services, administrative support, mailroom, or document production experience required.
• Minimum 2 years of experience in a legal office or legal services environment strongly preferred.
• Strong customer service, interpersonal, and verbal communication skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Working knowledge of copiers, scanners, mail equipment, and related office technology preferred.
• Knowledge of shipping and receiving procedures.
• Basic equipment troubleshooting and repair experience preferred.
• Familiarity with document management systems, OCR, electronic file processing, and workflow tools preferred.
• Strong attention to detail and ability to handle highly confidential information.
• Ability to read and understand technical manuals and written instructions.