Associate Order Processor (Onsite)

Job Title

Document Processor

Job Description

Intake, image, sort and ship documents sent to First American from clients with proficient speed and accuracy to ensure deliverables are met on time. Research and troubleshot documents approaching SLA to ensure timely deliverables. Provide email correspondence with client contacts to maintain and build the relationship (if necessary).

Responsibilities

• Intake documents sent to First American through mail or email
• Sorting documents based on shipping location
• Ship documents out based on client requirements
• Ensure accuracy by correcting any found issues
• Runs/reviews internal and external reports
• Tracks computer orders manual or system generated
• Other duties as assigned

Qualifications

• High School diploma or equivalent
• Proficient MS Office skills, specifically MS Excel
• Must be able to navigate a computerized data entry system or other relevant applications
• Good verbal and written skills
• Strong interpersonal skills
• Ability to work under pressure and remain flexible
• Basic math skills
• Ability to apply common sense, understanding and problem solving

Pay Range: $10.94 - $14.58 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

Benefits

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.