HFN: Associate CAD Technician

Job Description

Job Description

Overview

The Associate 3D CAD Technician utilizes proprietary CAD software to align and modify digital patient scans for the fabrication of custom orthotic and prosthetic devices. This role requires attention to detail, adherence to company design protocols and quality standards, and the ability to work collaboratively in a fast-paced environment. Associate technicians work onsite to allow for training, supervision, and team collaboration, contributing to the organization’s mission, vision, and core values.

Responsibilities

Principal Duties and Responsibilities (Essential Functions):

• Utilize proprietary CAD software to prepare digital positive models for orthotic and prosthetic designs.
• Interpret order forms and apply designated design protocols.
• Manage workflows using a digital order portal to prioritize tasks, archive files, and send completed orders to multiple fabrication locations nationwide.
• Communicate with clinicians regarding order requests via phone, email, chat, and screenshare.
• Collaborate with fabrication team members to address quality concerns and meet production needs to enhance patient experience

Additional Responsibilities:

• • Perform other related duties as required

Qualifications

• High school diploma or GED required.
• Associate’s degree or completion of a technical trade school program in CAD, drafting or a related field, or equivalent experience that provides the required knowledge, skills and abilities.
• Typically requires less than 1 year of related experience.
• A valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.

Preferred:

• Familiarity with CAD software for designing prostheses and orthoses.
• Basic knowledge of the orthotic and prosthetic industry, anatomy, and biomechanics of the body.
• Experience with 3D sculpting and printing.
• Customer service experience.