Product Lead, HCP & Consumer Graph, IQVIA Digital

Job Overview Own the strategy, roadmap, and operational management of IQVIA Digital’s Identity Graph capabilities, including graph creation, maintenance, enrichment, measurement, and downstream product enablement. Lead quality management for identity graph data assets by defining standards, monitoring key performance indicators, driving issue resolution, and partnering with data science, engineering, data operations, privacy, and product teams to improve accuracy, coverage, stability, and usability. Manage strategic vendor and data partner relationships that support identity resolution, graph enrichment, signal acquisition, and product performance, ensuring commercial value, operational reliability, compliance, and data quality. Translate client, market, regulatory, and internal stakeholder needs into clear product requirements, operational processes, roadmaps, and governance practices for identity-enabled products and offering components. Essential Functions Define and execute the product strategy and roadmap for Identity Graph capabilities, including online/offline identity resolution, graph maintenance, enrichment workflows, use-case enablement, and product lifecycle management. Establish and manage identity graph quality standards, scorecards, and operating rhythms across coverage, accuracy, match performance, freshness, stability, privacy controls, and downstream product impact. Partner with data science, engineering, data operations, analytics, delivery, commercialization, privacy, and client-facing teams to convert business needs into requirements and deliver measurable improvements to graph performance and product outcomes. Lead vendor and data partner management activities, including scoping, onboarding, performance monitoring, issue escalation, contract input, renewal recommendations, and ongoing evaluation of data quality, service levels, and strategic fit. Drive root‑cause analysis and remediation for identity graph quality issues, including data ingestion anomalies, matching degradation, coverage gaps, vendor feed problems, and downstream product defects. Maintain governance and documentation for identity graph products, including product requirements, data lineage, quality controls, privacy/compliance procedures, release notes, and stakeholder communications. Identify opportunities to enhance identity graph capabilities through new data sources, vendor partnerships, algorithmic improvements, operational automation, and market‑driven product enhancements. Adhere to product processes that include governance gates, quarterly planning, agile product development, release management, and cross‑functional operating reviews. Support annual product budget planning and multi‑year forecasting for identity graph capabilities, vendors, data acquisition, and related operational investments. Qualifications Bachelor's Degree in Computer Science, Data Science, Information Systems, Business, a related field, or equivalent experience required. 5+ years of product management, data product management, identity resolution, AdTech/MarTech, healthcare data, or related experience preferred. Hands‑on experience with identity graphs, customer identity resolution, data onboarding, matching methodologies, data quality measurement, or graph‑based data products strongly preferred. Demonstrated ability to define product requirements, roadmaps, success metrics, and operating models for complex data products used by internal and external stakeholders. Experience managing vendors, data partners, or third‑party technology providers, including performance reviews, operational escalations, quality management, and commercial input. Strong analytical skills with experience using metrics, dashboards, quality scorecards, and root‑cause analysis to improve product performance and operational reliability. Ability to communicate complex identity graph, data quality, and vendor performance concepts clearly to technical, commercial, operational, privacy, and executive audiences. The potential base pay range for this role, when annualized, is $117,400.00 - $327,000.00. The actual base pay offered may vary based on a number of factors including job‑related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part‑time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. IQVIA is a proud equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. #J-18808-Ljbffr IQVIA