Server

Restaurant Address: Ted's Cafe Escondido - Broken Arrow, 501, West Albany Drive, Broken Arrow, OK 74012 Job Summary The server plays an essential part in Ted’s Café Escondido Restaurants’ operations. The server is such a vital role because most of the guests’ interaction is with this position. To create an atmosphere of comfort for our guests the server must constantly be aware of their professionalism and attitude. A server at Ted’s must combine the highest level of service with a relaxed and friendly style. Teamwork is an essential part of Ted’s to maintain consistently superior service and ensure a return visit. Responsibilities To ensure that Ted’s standard of service is given to every guest, every time Anticipate the guests needs To have full knowledge of our menu and be able to effectively answer guest questions To have full knowledge of the Aloha system Be punctual and in full uniform for each shift Follow all guidelines, policies, and procedures of Ted’s Café Escondido Restaurants’ Follow the nueve steps of service at every table Ensure that all health and sanitation guidelines are followed at all times Adhere to the buddy system and take responsibility for your actions Ensure hot food is a priority Have a positive attitude at all times Declare all of your tips Perform all side work and setup/breakdown duties as assigned Expectations Ensure 100% guest satisfaction and return Display professional conduct at all times Accept personal accountability for all actions Be punctual for every shift Follow all guidelines, policies, and procedures of Ted’s Café Escondido Restaurants’ Attend all mandatory meetings. Comply with all federal, state, and local regulations for your department Treat all staff members and guests with respect Contribute to a positive working environment Maintain confidentiality with all company information Ensure that you are knowledgeable of your specific responsibilities in the event of an emergency Work Conditions Subject to potentially upset guests and staff Involved with guests and staff under all conditions and circumstances Varied working hours may include weekends, holidays, late evenings, and early mornings as needed Must be able to stand and/or walk 8+ hours daily Must be able to lift 25 lbs. frequently Frequent bending, reaching, grasping, and climbing Occasional squatting, kneeling, crawling, and fine manipulation Minimum Qualifications Experience Previous restaurant experience- 6 months minimum Specific Requirements Must posses interpersonal relations skills Professional in attitude, demeanor, and dress Ability to multitask and work well under pressure Acknowledgement This job description defining qualifications, general responsibilities, and duties is intended as a guideline and is not to be considered as an all-inclusive list. Amendments, changes, or eliminations of any items listed on this job description are at the sole discretion of Ted’s Café Escondido Restaurants. Any changes deemed by the company will supersede the current contents of this job description. The Company’s Human Resources Policies, Job Descriptions, Manuals, and other written materials are not intended to be an employment contract or guarantee of employment. Employment with Ted’s Café Escondido Restaurants is “at will”, meaning the company or the employee may terminate the employment relationship at any time, with or without cause, and with or without notice. No communication to the employee by any representative of Ted’s Café Escondido Restaurants shall be deemed or constructed to be any guaranty of long term employment and/or a revocation of the “at will” employment policy. #J-18808-Ljbffr The Press Club Grill