Samsung Customer Operations Analyst
$30 per hour2020 Companies
- # Samsung Customer Operations AnalystApplylocations: Plano, TXtime type: Full timeposted on: Posted Todayjob requisition id: REQ\_110396**Job Type:**Regular**Work Location:**Samsung Electronics America - Plano, TX 75023**Overview:****2020 Companies seeks a full-time Customer Operations Analyst to represent our client, Samsung Electronics America.****Pay:** $30 per hour**Location:** Based in Plano, TXThe Customer Operations Analyst supports customer service, supply chain, warehouse, and order management operations by analyzing data, monitoring KPIs, and identifying opportunities to improve operational performance and customer satisfaction. This role uses advanced Microsoft Excel, SAP, WMS, and other business systems to analyze sales orders, inventory, parts availability, delivery schedules, and customer data while identifying operational risks and developing solutions to resolve issues. The Customer Operations Analyst partners with warehouse teams, Key Account Managers, Parts Warehouse, and other cross-functional stakeholders to manage customer accounts, coordinate shipments and RMAs, resolve customer issues and claims, and improve service delivery. The ideal candidate has experience in customer operations, supply chain, logistics, order management, or business analysis and brings strong analytical, problem-solving, communication, and data management skills.**What We Offer:*** Paid weekly* Next-day pay on demand with DailyPay* Eligible for medical, dental, and vision benefits* Eligible for 401k with company matching* Scholarship opportunities for employees and direct family members* Employee Assistance Program* Paid Time Off* Paid Holidays**Job Description:****Responsibilities*** Collaborate with warehouse managers/supervisors to ensure informational accuracy and integrity and present the data to operational leadership for decision-making* Monitor and analyze key performance indicators (KPI) to evaluate the success of the operation* Plan and implement processes to make sure corrective actions are resolved* Analyze customer purchase behavior and feedback to enhance service and strengthen relationships* Collaborate with key account managers to resolve customer issue/problem and expand existing relationships* Identify sales solutions based on customer pain points and market research* Maintain close contact with stakeholders to manage key accounts and ensure alignment with customer expectations.* Evaluate operational risks affecting delivery timelines or service quality* Create DO (Delivery Order) based on parts availability and/or allocation against customer Sales Orders* Work with Parts Warehouse to align with customers’ needs, in regard to shipment schedules, RMA processing, customer claims, etc.* Evaluate operational risks affecting delivery timelines or service quality**Minimum Qualifications*** Bachelor’s Degree in Business, Supply Chain, or equivalent experience* Minimum 2 years of Customer Support or Supply Chain experience* Excellent quantitative and analytical skills, with high attention to detail and accuracy* Experience with SAP and WMS, or similar business systems and/or sales order management software applications* Advanced experience in Microsoft Excel (Pivot tables, VLOOKUPs, Formulas, etc.) and other Microsoft Office products**Preferred Qualifications*** Experience in advanced Excel proficiency* Experience in High tech, Telecom, or Consumer Electronics industry**What You Can Expect From 2020 Companies** We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. **2020’s Commitment** We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
- J-18808-Ljbffr 2020 Companies
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Samsung Customer Operations Analyst in Plano, TX vacancy
- Samsung Electronics America in Plano, TX is seeking a full-time Customer Operations Analyst to support customer service, supply chain, warehouse, and order management by analyzing data, monitoring KPIs, and identifying opportunities to improve performance and customer satisfaction...SuggestedFull time
$65k - $80k
...individuals on high-performance teams? Join WWT today! What is the Customer Experience Team and why join? WWT's Customer Experience (... .... What will you be doing? As the Customer Experience Operations Analyst, your key areas of focus will be: Gainsight...SuggestedFull timeContract workWork experience placementFlexible hoursShift workWorld Wide Technology
Mckinney, TX18 hours ago- Goldman Sachs in Richardson, TX seeks a communications operations professional to support Marcus Savings marketing, servicing and regulatory communications. You will manage deployment of customer communications (direct mail and email), build workflows, test campaigns and...Suggested
- Samsung Electronics America is seeking a VOC Operations Support Specialist to analyze trends, perform root cause analyses, and drive continuous improvements across customer care operations in Plano, TX. The role requires fluent Korean and offers weekly pay with benefits...SuggestedWeekly pay
$20 - $22 per hour
...Catapult Solutions Group Job Description We're seeking a Operations Support Analyst to join the CPS Hosting Operations team for a critical night... ...eyes and ears of our 24/7 operations center, monitoring customer activity and internal applications to ensure seamless card...SuggestedHourly payPermanent employmentFull timeContract workShift workNight shiftAfternoon shift- Russell Tobin/Pride Global is seeking a VPP Technology Analyst in Plano, TX for a 12-month+ assignment. You will support day-to-day operations within the VPP Department and Domain, managing cases from intake to resolution and coordinating with AMS on incident management...
$84.8k - $191k
C.H. Robinson is seeking a Senior Revenue Operations Analyst to join our Sales team. In this role you will improve commercial performance by identifying where sales execution is limiting results, build a clear case for change, and drive action through data-driven recommendations...Hourly payFull timeWorldwide$30 per hour
...VOC Operations Support Specialist 2020 Companies has an immediate full-time VOC (Voice of the Customer) Operations Support Specialist representing our client, Samsung Electronics America. Pay: $30.00 per hour based on experience Location: On-site in the Plano,...Hourly payWeekly payFull timeWork at officeImmediate startVisa sponsorshipFlexible hours- ...Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-... ...Savings business. The candidate will be responsible for the operations and deployment of new customer communications (direct mail and...Work experience placement
- ## Operations AnalystApplyremote type: Hybridlocations: Plano, TXtime type: Full timeposted... ...a rewarding career!The Operations Analyst is responsible for analyzing and coordinating... ...shape the future of vehicle repair and customization, where your impact resonates globally....Night shift
LKQ
Plano, TX2 days ago - ...Magnit Direct Sourcing, on behalf of Toyota, seeks a VPP Operations Analyst for a 12-month contract in Plano, TX. The role focuses on day-to-day operations support for the VPP Department and Domain, incident and problem management with AMS, and driving process improvements...Contract work
WillHire
Plano, TX18 hours ago - Job Title: VPP Technology Analyst / Product Operations Analyst / Product Support Analyst Location: Plano, TX Position Type: Contracted - 12 Months (Possible Extension) Job Type: Hybrid - (Need to be in office as required) Pay rate: $49/-hr on W2. Job ID: #1505995 What...Weekly payWork experience placementWork at office
- ...Operations Analyst - Job Description Focused on NetSuite Workflows and Warehouse Operations Position Overview We are seeking an Operations Analyst to oversee and manage daily NetSuite workflows for receiving, shipping, and inventory control in our warehouse....
Tao Motor
Plano, TX4 days ago - L3Harris Technologies is seeking an Associate in Business Development Operations to support reporting, pipeline analysis, and gate reviews from Plano, TX. The role reports to the Senior Manager of SMS BD Operations and collaborates with FP&A on orders and plans. Preferred...
- ...solutions. Join us and become part of a team that drives innovation, operational efficiency, and sustainable growth in the retail, consumer... ...at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous...Full timeTemporary workRelocation
- Job Title: Principal Operations Analyst — Tooling & Systems Department: Client Success — Operational Excellence Reports To: AVP, Operational Excellence Location: Hybrid Plano, TX | Columbia, SC | Indianapolis, IN | New Orleans, LA | Remote Job Summary The Principal Operations...Remote work
- Prattwhitney is seeking an Operational Support / Project Support Analyst in Richardson, TX, a hybrid role requiring proximity to Greenville/Richardson, TX. The role supports Time & Labor Management, working with payroll, HR, and system teams on projects and compliance initiatives...
- LKQ Corporation in Plano, TX is seeking an Operations Analyst to analyze and coordinate fleet-related operations for Elitek vehicles, using analytical methods to improve tracking, reduce costs, and boost efficiency. You will manage asset lifecycles, audits, asset repositories...
- GEICO is hiring a Staff Privacy Analyst to administer operational privacy compliance. This hybrid position requires the candidate to work on-site 3 days a week in Richardson, TX, or other locations. The ideal applicant should have strong knowledge of privacy frameworks...3 days per week
$49 per hour
IntelliPro is seeking a VPP Technology Analyst / Product Operations Analyst in Plano, TX for a 12-month contracted position. Hybrid work in office as required; pay rate $49 per hour on W2. You will act as lead operations contact for the VPP Department and Domain, manage...Hourly payWork at office- New York Life in Plano, TX is seeking a Zone Associate to support contracting, onboarding, and recruiter finance programs. The role includes handling onboarding for candidate categories, reviewing visa matters, and producing reports on contracting trends and retention. ...
- Texas Capital Bank is seeking a Senior Analyst to ensure accurate and timely release of collateral on loans, including paid-off and... ...recording and removal of liens. The role focuses on mitigating operational risk, maintaining compliance, and delivering quality service,...
- Jobtailor in Plano, TX, seeks a product operations specialist to translate business needs into actionable software delivery. You will support intake, capture requirements, and coordinate with Product, Engineering, Analytics, and Marketing to ensure alignment with data...
- RTX in Richardson, TX is seeking a Senior Labor Analyst to serve as a senior operational SME supporting managers, enterprise projects, implementations, compliance initiatives, and strategic workforce efforts. This role partners with Payroll, HR, Operations, and Compliance...
- RTX is seeking a Senior Labor Analyst to support managers and cross‑functional teams across labor processes, payroll, audits, and compliance. This role drives operational readiness, implements strategies, and ensures consistency and efficiency across multiple functional...
- ...with coordination of implementation for products, services, and operational solutions Supports the design, documentation, implementation,... ...validate operational processes Skills Attention to Detail Customer and Client Focus Monitoring, Surveillance, and Testing...Full timeInternshipWork at officeShift workDay shift
- Job Summary This is a Texas-based position; the successful candidate must reside in the state of Texas. The Revenue Operations Analyst II is a key driver of our mission-driven Revenue Operations Center . You will help our practices thrive by ensuring our billing systems...Permanent employmentDay shift
- Job-ID32493603Reference26-06607SalaryUp to $27 / hourLocation: Plano, TXResponsibilities:Carry out customer-facing accountabilities related to cash flow analysis, assessment of customer payment disputes, and collection of unpaid invoices.Manage strategic accounts with...Work at office
$90.26k - $125k
...Sr. Sales Operations Analyst Apply Online A Sr. Sales Operations Analyst collects, cleans, and interprets complex sales data to identify trends, enhance performance, and drive revenue growth. They create actionable reports, build dashboards, and support forecasting...Work at officeLocal areaRemote workTyler Technologies
Plano, TX18 hours ago- ...Job Title: Sales Operations Analyst Location: Plano, TX Pay Rate: 44.00hr - 44.00hr Schedule: Fully on-site, Monday thru Friday 8:00AM to... ...Respond to ad-hoc reporting requests from internal and external customers in a time sensitive environment. Provide detailed reports on...Contract workFor contractorsWork experience placementLocal areaMonday to Friday
Staffmark Group
Plano, TX18 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Samsung Customer Operations Analyst. Be the first to apply!
Related searches
- security operations center analyst Plano, TX
- customer success operations analyst Plano, TX
- operations analyst Plano, TX
- security operations analyst Plano, TX
- airline customer Plano, TX
- customer engineer Plano, TX
- customer retention Plano, TX
- customer project program manager Plano, TX
- amazon customer Plano, TX
- customer satisfaction Plano, TX