Insurance Billing Coordinator

Position Summary Florida Atlantic University is seeking an Insurance Billing Coordinator. - Boca Raton, FL. The Insurance Billing Coordinator position supports the mission of Student Health Services through the management of health service applications and revenue cycle, claims processing and investigation, development of new policies and procedures, and other job-related duties as needed. The Florida Atlantic Student Health Services division heals, cares, and educates, empowering students to thrive. Summary of Responsibilities Supervise Health Services applications and revenue cycle needs within the electronic health records system (Point n Click) and other systems utilized by the SHS clinic. Verify patients’ insurance eligibility and benefits prior to appointment to determine coverage and network participation. Communicate insurance acceptance and coverage information to students and clinic staff, as appropriate. Review insurance claims for completeness and accuracy with the electronic health record, ensuring the appropriate billing options have been selected and required documentation is available to support claim processing. Post payments and process account updates in electronic health records. Respond to student inquiries regarding insurance benefits, billing, account balances, and other charge-related questions. Research billing concerns and assist with resolving account discrepancies, as appropriate. Assist with investigating claim status and payment activity by responding to requests for claim-related documentation, researching account activity, and providing the necessary information to facilitate claim processing and payment verification, as needed. Utilize Medicat system to upload immunization documents and assist students with using the system. Run reports from electronic health records and other systems to support department key performance metrics. This involves collecting and displaying information on a variety of departmental functions, with historical comparisons, to inform management decisions, strategic planning, and other leadership team functions. Assist with the development and implementation of business policies and procedures to ensure full compliance with accounting principles and insurance regulations. Coordinate and assist with special accounting business documents and financials. Assist with researching and analyzing business documents and financials. Serve as a backup to support the front desk operations, as needed. Comply with federal, state, and university regulations and statutes, as well as internal policies and procedures. Works to foster and maintain a collaborative, engaging, and positive work environment for all students and staff. Participate in assessment, accreditation, quality improvement, and regulatory compliance. Participate in activities, like outreach events, tabling, and flu clinics, both internal and external to SHS, in order to champion the health of the college student population, advance the mission of SHS, and support the missions of the Division of Student Affairs and Florida Atlantic University. Perform other job-related duties as assigned. Benefits and Perks Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more. State retirement options including tax-deferred annuities and Roth 403(b) plans. State employees Public Service Loan Forgiveness (PSLF) program. Sick Leave Pool Program. Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion). Paid Community Engagement Volunteer Service Day Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply). For details on FAU's amazing offers visit us at Minimum Qualifications Master's degree in an appropriate area of specialization; or a bachelor's degree in an appropriate area of specialization and two years of appropriate experience required. Salary $46,554 Annually Exempt Status & Department Exempt Administrative, Managerial, Professional (AMP) College or Department: Student Affairs: Student Health Services - Electronic Health Record Location Boca Raton Work Days and Hours Monday-Friday 8a.m-5p.m, Some nights and weekends required. Application Deadline 2026-09-01 Accommodations Individuals with disabilities requiring accommodations may contact the Office of Civil Rights and Title IX at View phone number on click.appcast.io or send an email at View email address on click.appcast.io. Recruitment Services Contact To contact Human Resources, please call View phone number on click.appcast.io or email View email address on click.appcast.io. For communications assistance, call 7-1-1. Equal Opportunity Florida Atlantic University is an equal access/equal opportunity employer that complies with all applicable federal and state laws regarding nondiscrimination. Clery Act and Consumer Information Clery Act Information Consumer Information Visit Florida Atlantic's Consumer Information page for more information about financial aid, its campus, facilities, student athletes, campus security, fire safety, as well as preventing drug and alcohol abuse. Foreign Researcher Screening Pursuant to Florida law, any applicant or student seeking employment in a research or research-related support position who is a citizen of a foreign country and not a permanent resident of the U.S., or who is a citizen or permanent resident but is affiliated with or has had at least 1 year of employment or training in China, Russia, Iran, North Korea, Cuba, Venezuela, or Syria is subject to additional screening. Applicants meeting those criteria will be required to provide the following information before any offer of employment can be made: every institution of higher education attended; all previous employment since the applicant’s 18th birthday; list of all published material, current and pending research funding from any source, including details about the research, your role, funding source and amount; list and description of any non-university professional activities; any affiliation with an institution or program in a foreign country. Selected applicants will be required to provide additional information per the Statute, including a complete copy of your passport; and, if available, the most recently submitted DS-160 (Online Nonimmigrant Visa Application). About Florida Atlantic University Florida Atlantic University is Where Tomorrow Begins. As a nationally recognized Carnegie R1 research institution and one of only 13 universities nationwide to also hold Carnegie designations for Opportunity and Community Engagement, Florida Atlantic is advancing discovery, driving economic growth, and preparing graduates to lead in a rapidly changing world. As South Florida's Hometown University, Florida Atlantic serves as a destination for learning, culture, athletics, and community engagement. Through NCAA Division I athletics, world-class performing arts and cultural events, public lectures, gallery exhibitions, environmental education programs, and one of the nation's largest Osher Lifelong Learning Institutes, Florida Atlantic welcomes thousands of residents, visitors, and learners to its campuses each year. From inspiring environmental education programs to providing enriching experiences for retirees, professionals, families, and sports fans, Florida Atlantic is deeply connected to the communities it serves. Through these experiences and partnerships, the university helps strengthen the region's cultural vitality, workforce, economy and quality of life. For more information, visit #J-18808-Ljbffr