Workforce Forecasting Analyst - Hybrid
Texas Dow Employees Credit Union
A financial services organization is seeking an Analyst for its Workforce team in Sugar Land, TX. The role offers a hybrid work format, requiring three days on-site. Responsibilities include monitoring call center metrics, staffing forecasts, and improving service quality. Candidates should have a degree and experience in call center workforce management, with strong analytical and communication skills being essential. Proficiency in Excel, and knowledge of telephony systems is preferred. #J-18808-Ljbffr Texas Dow Employees Credit Union
Vacancy posted 4 days ago
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