Customer Care Manager - State Farm Agent Team Member

Replies within 24 hours Benefits Health insurance Opportunity for advancement Paid time off Signing bonus Training & development Vision insurance Bonus based on performance Competitive salary Dental insurance Position Overview Licensed Insurance Agent, Customer Service Representative – State Farm Team Member Location: Royal Oak, MI Compensation: $46,000–$50,000 base salary + bonus & commissions (Total annual compensation: $50,000–$65,000) Are you outgoing, customer‑focused, and motivated to succeed? We’re seeking a Licensed Insurance Agent to join our dynamic team. In this role, you’ll work with both existing and prospective customers, providing prompt, courteous service and helping families secure the right insurance coverage. Your dedication to exceptional service will generate referrals and help us continue to grow. Key Responsibilities Provide excellent, prompt, and friendly service to existing and prospective customers Build and maintain customer relationships; follow up as needed Educate customers about insurance options through needs‑based reviews Respond to inquiries regarding coverage, policy changes, claims, billing, and more Conduct insurance and financial service reviews to ensure proper coverage What We Offer Competitive base salary with bonus and commission opportunities Group Medical, Dental, and Vision insurance Paid holidays and paid vacation Fast‑paced, fun, and supportive team environment Opportunities for growth and advancement within the agency What We’re Looking For State of Michigan Property & Casualty and Life & Health insurance licenses (required) Excellent interpersonal, verbal, and written communication skills Strong organizational skills and attention to detail Proficiency with computers and Windows applications Ability to multi‑task and work effectively in a team environment People‑oriented, positive attitude, and self‑motivated About Our Agency We help customers with insurance and financial services needs, including Auto, Home, Life, Business, Health, and Renters insurance. Our office is located in Royal Oak. We have 11 team members and have received awards including President’s Club, Chairman’s Circle, Ambassador Travel, Legion of Honor, Senior Vice President’s Club, Bronze Tablet, and New Agent Program Qualifier. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employment, licensing, and training requirements apply. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. #J-18808-Ljbffr