B-Level Technician

Reports To: Service Manager/Shop Foreman
Job Summary:

The B-Level Technician is responsible for performing intermediate-level diagnostics, repairs, and maintenance on commercial trucks. This role bridges the gap between entry-level and master technicians by handling more complex repairs while continuing to develop expertise in engines, drivetrains, electrical systems, and hydraulic components . The B-Level Technician works efficiently to minimize vehicle downtime and supports the A-Level Technicians in advanced repairs when needed.

Key Responsibilities:
Diagnostics & Repairs:

• Perform medium to complex repairs on engines, transmissions, brakes, suspension, and electrical systems.
• Diagnose check engine lights, sensor failures, and electrical issues using diagnostic tools.
• Repair and replace belts, hoses, radiators, alternators, starters, and batteries .
• Conduct basic driveline and powertrain repairs , including clutches and differentials.
• Assist A-Level Technicians with major engine and transmission overhauls .

Preventive Maintenance & Inspections:

• Perform DOT inspections and ensure vehicles meet federal and state compliance.
• Conduct preventive maintenance services such as oil changes, fluid exchanges, and filter replacements.
• Identify and document potential issues before they lead to major failures .

Brake, Suspension & Drivetrain Work:

• Repair and replace air and hydraulic brake components .
• Perform alignment adjustments, steering, and suspension repairs .
• Replace and adjust clutches, U-joints, wheel bearings, and seals .

Electrical & Aftertreatment Systems:

• Diagnose and repair lighting, wiring, and battery systems .
• Perform DPF (Diesel Particulate Filter) regeneration and basic aftertreatment troubleshooting .

Shop Efficiency & Teamwork:

• Work closely with A-Level Technicians, service advisors, and parts staff to complete repairs efficiently.
• Maintain a clean and safe workspace , following OSHA and dealership safety guidelines.
• Keep accurate repair records and documentation for warranty and customer records.

Qualifications

• Proven experience as a B-Level Diesel Technician or equivalent role
• Strong proficiency in anti-lock brakes, chassis electrical systems, cylinder head R&R, drivetrain repair, and fuel systems
• Ability to perform general troubleshooting, mechanical and electronic engine work, and drivetrain rebuilds
• Working knowledge of Cummins and Eaton systems with completed online and instructor-led training preferred
• Must maintain state certifications and demonstrate progress toward OEM hands-on and web-based training completion
• CDL preferred
• Strong problem-solving, time management, and organizational skills
• Proficient in reading service manuals, wiring diagrams, and diagnostic data
• Team player with a positive attitude and commitment to continuous improvement
• Valid driver's license and acceptable driving record

Physical Requirements

• Ability to lift up to 75 pounds and perform physically demanding tasks
• Frequent standing, walking, bending, kneeling, and reaching in and around vehicles
• Ability to work in a shop environment with exposure to noise, fumes, and moving mechanical equipment
• Comfortable working in a range of temperatures (shop bays, outdoor yard, test drives, etc.)
• Must be able to safely operate diagnostic tools and shop equipment
• Must wear required personal protective equipment (PPE) such as safety glasses, gloves, and steel/composite-toe boots

Benefits

White's International Trucks invests in your success-on and off the job. Our comprehensive benefits package for full-time employees includes:

• Medical, Dental, and Vision Insurance (multiple plan options)
• Health Savings Account (HSA) with company contribution
• Flexible Spending Account (FSA) options
• 401(k) with Company Match - 50% match up to 6% of contributions
• Company-Paid Basic Life Insurance with AD&D coverage
• Short- and Long-Term Disability Plans available for purchase
• Optional Supplemental Insurance (Critical Illness, Accident, Hospital Indemnity, additional Life coverage)
• Paid Vacation, Sick Leave, and Holidays
• Uniforms Provided and annual boot reimbursement
• Paid training and certification incentives through our Technician Roadmap
• Expense card, vehicle allowance, or mileage reimbursement (varies by role and region)
• Opportunities for career growth and advancement to A-Level Technician and leadership roles
• Supportive, family-driven culture centered on safety, teamwork, and long-term success