Appointment Setter

Appointment SetterAre you a people person with strong phone skills, a drive to succeed, and eager to earn more? Toyota of Orlando is looking for a bilingual, goal-driven Appointment Setter to join our dynamic team! The Appointment Setter supports our sales efforts by contacting prospective customers in a call center environment. Communication with prospective customers is exclusively through a high volume of telephone contacts with a goal to schedule appointments for our Sales team.What We Offer:Daily guaranteed payFull benefits packageCompetitive pay structure with top performers earning up to $100K/yearSupportive leadership and team cultureOngoing training and developmentJob Responsibilities:Maintain a minimum standard of outbound calls to prospective customersApproach each call with a goal to transfer or set an appointment for customers to visit the dealershipAnswer sales calls and inquiries in a prompt and timely manner, and make any follow-up calls to unsold customersAdhere to lead management plan guidelines for each lead in your databaseRespond to internet leads and inquiriesAccurately record interactions with each prospective customer in our databaseOther reasonable duties as may be requestedRequirements:1-2 years customer service experience in an outbound calling environmentOutstanding written and verbal communication skillsPrior phone experience, requiredProficient in MS OfficeAbility to work evenings until 9:00 PMAbility to work weekends as business needs dictateBilingual (English and Spanish) fluency is required for this position and must be demonstrated during the hiring processCompetencies:Goal–oriented individual, driven to exceed personal and team goalsEager to earn moreExceptional communication and customer service skills exemplified to internal and external customersEffectively collaborate with fellow employeesIn return for your invaluable knowledge, skills, talent and ambition, Toyota of Orlando offers competitive salaries and benefits. Employment is contingent upon successful completion of a background investigation.Toyota of Orlando is proud to be an Equal Opportunity Employer.