Operations Manager

Operations ManagerUnder the direction of the Director or VP, the Operations Manager will manage the overall operations of the branch including Inside sales, customer service, profit loss of the facility, inventory management, and support the outside sales team.Responsibilities of the Operations Manager include, but are not limited to:Financial & Administrative ResponsibilitiesProfit and loss responsibility for the branch.Prepare, monitor, and manage the center's operating budget, including expenses and capital expenditures.Track and report financial performance regularly, including P&L review, margins, and operating costs.Oversee billing accuracy, collections follow-up, and vendor invoice processing.Implement cost-control measures while maintaining service levels.Provide monthly financial reports and forecasts to senior leadership.OperationsWork closely with the branch Sales and Service Manager concerning branch decisions and internal purchases in order to maintain corporate goals and standards.Work with corporate IT staff and local IT group to facilitate the branch computer, phones and technical needs.Office management responsibilitiesManages performance of employees through task assignments, ongoing skill assessment and coachingResponsible for recruiting, retention, and administrative duties regarding employee relations while following company policies and proceduresEvent planning managementImplement office policies and proceduresFacilities ManagementGeneral office duties such as filing, scanning, printing, office suppliesManage the internal processes including but not limited to:Customer ServicePurchasingReport ManagementImmediate Supervisor for the following employees:Operations AssistantShipping/ReceivingQualifications of the Operations Manager include, but are not limited to:5+ years of experience in operations management and/or accounting management.3 years of distribution experience preferred but not required.Strong financial acumen, with experience in budgeting and P&L management.Familiarity with ERP or distribution software is a plus.Strong people skills.Excellent verbal and written communication skills.Must be a self-motivated team player.Effective and proven leader.Location: USA:CA:Ontario