Senior Microsoft Dynamics GP Consultant

Role Summary

The Senior Microsoft Dynamics GP Consultant serves as a trusted advisor and subject matter expert for clients utilizing Microsoft Dynamics GP (Great Plains) across a variety of industries. This role is responsible for providing functional consulting, application support, troubleshooting, solution design, and business process optimization for Dynamics GP and related third-party applications.

Working directly with clients, the consultant will help resolve complex business and system challenges, recommend best practices, support upgrades and enhancements, and ensure clients maximize the value of their Dynamics GP investment. This is a highly client-facing role requiring strong consulting skills, deep Dynamics GP expertise, and the ability to build trusted relationships with stakeholders across finance, operations, sales, customer service, and leadership teams.

Positions Responsibilities

Dynamics GP Consulting & Client Advisory

• Serve as a functional expert for Microsoft Dynamics GP, providing guidance and recommendations to clients across multiple industries.
• Analyze business requirements and translate them into effective Dynamics GP solutions.
• Lead solution design sessions, business process reviews, and system optimization initiatives.
• Assist clients with system enhancements, upgrades, module implementations, and process improvements.
• Recommend best practices that improve operational efficiency, reporting accuracy, and data integrity.
• Build and maintain strong client relationships by providing exceptional service and trusted advice.

Application Support & Issue Resolution

• Provide advanced functional support for core Dynamics GP modules, including Financial Management, Distribution, Inventory, Purchasing, Sales Order Processing, Project Accounting, Fixed Assets, Payroll, and Field Service.
• Troubleshoot complex application, transactional, and configuration issues.
• Investigate and resolve data discrepancies, posting errors, reconciliation issues, workflow challenges, and integration-related concerns.
• Support month-end, quarter-end, and year-end processes.
• Collaborate with technical consultants and developers to identify and resolve system issues.

Business Process Optimization

• Evaluate existing client processes and identify opportunities for improvement.
• Configure Dynamics GP to support evolving business requirements.
• Support workflow automation, approval processes, and operational efficiencies.
• Help clients improve reporting capabilities, data quality, and system adoption.
• Assist with documenting business processes and future-state recommendations.

Third-Party Applications & Integrations

• Support and troubleshoot third-party applications commonly integrated with Dynamics GP, including SalesPad and other ISV solutions.
• Assist with integration troubleshooting between Dynamics GP and external business systems.
• Advise clients on configuration options, process impacts, and best practices when utilizing integrated applications.
• Work collaboratively with software vendors and client stakeholders to resolve issues and implement enhancements.

Training, Documentation & Knowledge Sharing

• Deliver user training and knowledge transfer sessions for clients.
• Create and maintain functional documentation, process guides, and knowledge base articles.
• Document solutions, root causes, and recommended corrective actions.
• Mentor junior consultants and contribute to team knowledge-sharing initiatives.
• Identify recurrent issues and recommend long-term corrective measures.

Required Skills

• Deep functional knowledge of Microsoft Dynamics GP.
• Strong analytical and troubleshooting skills with a focus on root cause analysis and data integrity.
• Ability to understand and improve business processes through technology solutions.
• Excellent client relationship management and consulting skills.
• Strong verbal, written, and presentation skills.
• Ability to manage multiple priorities and client engagements simultaneously.
• Experience working within a managed services, consulting, or support environment.
• Strong documentation and organizational skills.
• Ability to work independently while collaborating effectively with cross-functional teams.

Desired Skills

• Bilingual in English and French
• Experience with SmartConnect and Dynamics GP integrations
• Familiarity with SQL Server and Dynamics GP reporting tools
• Previous experience in a Microsoft partner or consulting environment.

About Us

Endeavour Solutions is a top Microsoft Partner for ERP, CRM, and AI Cloud Business Applications providing SMB, mid-market, and corporate clients with advisory services, implementation & training, and ongoing support for their Microsoft Business Applications. Key focus areas include Microsoft Dynamics 365, Power Platform, Business Central, and Dynamics GP, supporting clients across the United States and Canada.|

With offices coast-to-coast across Canada and the United States, Endeavour Solutions works with over 1,100 active clients spanning each of the major time zones across North America. Founded in 1989, Endeavour operates several key brands, including Endeavour Solutions, GP Support North, and Purely CRM.

Salary & Benefits

• The salary range for this role is between $90,000 - $120,000, depending on years of comparable experience, skill set, and the unique value you bring.
• Must be legally entitled to work in Canada or the United States and be available for occasional travel in Canada and the USA.

Transparency Statement

This posting reflects an existing vacancy.

Qualified candidates will be asked to complete a Predictive Index survey as part of the application process.

Endeavour Solutions uses AI tools, such as Microsoft Copilot, to assist with administrative tasks like transcribing interview notes. These tools do not make hiring decisions.

Endeavour's AODA Statement of Commitment

Endeavour Solutions is an equal opportunity employer that does not discriminate against any employee or applicant based on race, ancestry, place of origin, colour, ethnic origin, citizenship, religion, gender identity, gender expression, creed, sex, sexual orientation, age, record of offences, marital status, family status or disability or any other factor that is legislatively protected within the province where the employee works. Endeavour is committed to a fair and inclusive work environment. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.