Patient Care Navigator/Coordinator

Patient Care Navigator

Mobile Medical | Jacksonville, FL 32256 Pay:

$18.00 - $21.00 per hour Full-Time | Benefits | Consistent Schedule Help Patients Receive the Care They Need—Right From the Start At

Mobile Medical

, we deliver high-quality primary care directly to patients in the comfort of their homes. As a

Patient Care Navigator

, you'll play a vital role behind the scenes by coordinating patient care, processing provider orders, scheduling services, and ensuring every patient receives timely follow-up. If you're an experienced medical office professional who enjoys multitasking, problem-solving, and making a meaningful impact on patient care, we'd love to meet you. Don’t wait to apply. Call or text Misty Sarlo, Director of Talent, at View phone number on click.appcast.io. Why Join Mobile Medical? Competitive Compensation $18.00 - $21.00 per hour Work-Life Balance Monday-Friday schedule 8:30 AM - 5:00 PM No evenings, weekends, or major holidays Excellent Benefits Medical insurance after 30 days PTO begins accruing on Day One 401(k) Retirement Plan Employee Assistance Program (EAP) Employee Referral Bonus Program Career Growth Structured onboarding and training Ongoing professional development Opportunities for advancement within a growing healthcare organization Collaborative and supportive leadership team What You'll Do As a

Patient Care Navigator

, you'll coordinate patient care after provider visits and help ensure patients receive the medications, referrals, and services they need. Daily Responsibilities Process provider orders and follow-up tasks Coordinate Home Health, laboratory, radiology, and DME services Complete medication and service prior authorizations Process prescription refill requests Communicate with patients, providers, pharmacies, and specialists Schedule and coordinate follow-up care Maintain accurate documentation within the EMR Support continuity of care for Mobile Medical patients Collaborate with providers and interdisciplinary healthcare teams Ensure compliance with documentation and regulatory standards Qualifications Required Minimum one (1) recent year of medical office or healthcare administrative experience Experience with patient scheduling and front office operations Experience processing prior authorizations Strong customer service and communication skills Excellent organizational and multitasking abilities Comfortable working in a fast-paced, high-volume environment Proficiency with Microsoft Office Preferred Experience with

eClinicalWorks (eCW) Experience using

Availity

,

UnitedHealthcare Provider Portal

, or

CoverMyMeds Medical Assistant (MA) Certification Associate degree in Healthcare Administration or related field Ideal Backgrounds We encourage applicants with experience as: Patient Care Coordinator Patient Care Navigator Medical Assistant (MA) Certified Medical Assistant (CMA) Referral Coordinator Prior Authorization Specialist Medical Office Coordinator Care Coordinator Clinical Administrative Assistant Medical Receptionist Front Office Medical Assistant Healthcare Customer Service Representative Why You'll Love Working Here At Mobile Medical, you'll be part of an innovative healthcare team focused on improving patients' quality of life by bringing primary care directly into the home. Every phone call, referral, and authorization you complete helps patients receive timely, compassionate care. If you're organized, compassionate, and passionate about helping others, this is a rewarding opportunity to grow your healthcare career. Apply today! Questions?

Call or text Misty Sarlo, Director of Talent, at View phone number on click.appcast.io

. Employment is contingent upon successful completion of an AHCA Level 2 Background Screening.

Monday-Friday, 8:30 AM to 5:00 PM