Airline Customer Service Agent SEA - English/Japanese Speakers

Join Pacific Aviation at SEA – Where Every Journey Begins with You! Are you passionate about aviation, customer service, and creating memorable travel experiences? Do you thrive in fast‑paced environments where teamwork and professionalism come first? If so, Pacific Aviation wants YOU on our team as an Airline Customer Service Agent at the Seattle – Tacoma International Airport. Your Role in the Passenger’s Journey Welcome and assist passengers through check‑in, boarding, and arrival processes. Accurately review travel documents and issue boarding passes. Offer bilingual assistance to travelers with questions or concerns. Communicate clearly with passengers, coworkers, and airline staff. Help maintain a smooth flow of operations in the terminal. Ensure compliance with airline procedures and safety standards. Contribute to a team that thrives on cooperation, respect, and high‑quality service. Requirements Exceptional customer‑service skills – thrive in face‑to‑face interactions and create a welcoming experience for all passengers. Strong attention to detail – ensure all travel documents, procedures, and protocols are accurate and followed. Team‑player mentality – work well with others and contribute to a positive, collaborative environment. Tech‑savvy and organized – quickly learn airline systems and efficiently manage tasks. Professionalism and problem‑solving skills – handle challenges with patience, empathy, and quick thinking. Shifts Available (Part‑Time) 4‑5 hour shifts available for the following time slot: 9:00 AM – 1:00 PM. Must be available to work at least 4 days per week, including weekends and holidays. Must be able to work Friday, Saturday, and Sunday. Bilingual Preferred English + Japanese. Benefits Hourly pay rate: $21.00. Medical, dental, and vision insurance. 401(k) retirement plan. Paid time off (PTO). Company‑provided uniform. Parking discounts. Paid training. Referral bonus program. Cell phone plan reimbursement. Ready to Take Off with Pacific Aviation? If you’re ready to bring your passion for travel, teamwork, and outstanding service to the Pacific Aviation family, we’d love to hear from you. Click Apply Now to start your journey with us! Pacific Aviation/SAS is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr