Desktop Support Technician
$30 - $40 per hourTSG Risk Management
Desktop Support Technician
Summary
We are seeking a highly motivated and customer-focused Desktop Support Technician to provide high-quality technical support to end users in a fast-paced, in-person environment.
The ideal candidate is personable, proactive, and confident working directly with employees to resolve technical issues. This role requires strong troubleshooting skills across hardware, software, and Microsoft technologies, along with the ability to deliver professional, white-glove support to internal users.
This position is ideal for someone who enjoys helping people, thrives in an interactive support environment, and takes pride in delivering an excellent end-user experience.
Key Responsibilities
Provide in-person and remote desktop support to end users, including desk-side troubleshooting and technical assistance
Install, configure, and maintain desktop and laptop hardware, peripherals, printers, and related equipment
Troubleshoot and support Microsoft 365 applications including Outlook, Teams, OneDrive, and Office
Assist with user account management including password resets, access issues, and group permissions
Support Windows operating systems and endpoint devices
Respond to IT incidents and service requests through a ticketing system such as ServiceNow or similar platforms
Assist with endpoint and device management through modern management tools such as Intune or similar platforms
Troubleshoot basic networking issues including connectivity, VPN access, and wireless configuration
Maintain accurate documentation of support activities, troubleshooting steps, and resolutions
Collaborate with internal IT teams on projects, system upgrades, and technology rollouts
Act as a professional and approachable representative of the IT team when interacting with employees and internal stakeholders
Required Skills & Experience
2–5+ years of Desktop Support, Help Desk, or End-User Support experience
Strong experience supporting Windows operating systems
Hands-on experience troubleshooting Microsoft 365 / Office 365 applications
Experience with user account administration within Active Directory or Azure Active Directory
Familiarity with endpoint management tools such as Intune or similar device management platforms
Experience using IT ticketing systems such as ServiceNow, Jira Service Management, or similar tools
Basic understanding of networking concepts including TCP/IP, DNS, VPN, and wireless connectivity
Strong troubleshooting and problem-solving skills
Excellent communication and customer service skills with both technical and non-technical users
Professional, service-oriented mindset with the ability to work in a fast-paced support environment
Nice to Have
Experience supporting SharePoint Online
Executive or VIP support experience
Experience working in corporate or enterprise environments
Exposure to mobile device management (MDM)
Job Details
Job Type: Contract
Pay: $30.00 – $40.00 per hour
Expected Hours: 40 per week
Work Location: In Person
Benefits
Health insurance
Dental insurance
Experience Requirements
Customer support: 2–3 years preferred
Desktop support: 2–3 years required
Windows OS support: 2–3 years required
Location Requirements
Ability to commute to New York, NY
- ...inquiries regarding the following opportunity, please contact our Talent Specialist, Meghna at (***) ***-****. Title: IT Desktop Support Technician Location: Canton,NY Duration: 12 Months with possibility of extension based on demand. Schedule:Monday -...SuggestedRemote workMonday to Friday
DivIHN Integration Inc
New York, NY1 day ago - ...Job TitleResponsibilities:Provide hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers.Configures workstations for new users and upgrades existing equipment and software.Sets up and maintains network and telecommunication...SuggestedRemote work
Samprasoft
New York, NY1 day ago $24.5 per hour
...Medical, Dental, Vision, Disability, Life and AD&D insurance 401k with a company match 30% merchandise discount Responsibilities Desktop Support Level 2 provides advanced technical support and troubleshooting to end users and our analyst team, ensuring the ticket queue is...SuggestedHourly payWork at officeLocal areaFlexible hoursSpencer Gifts
Egg Harbor, NJ5 days ago$40k - $47k
...DESCRIPTION Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Desktop Support Technician delivers first- and second-level technical support across local and remote environments. Responsibilities include...SuggestedFull timeWork at officeLocal areaRemote workAll shiftsShift workAfternoon shiftCity of Lincoln
New York, NY4 days ago$79.72k
IT Desktop Support Technician, Sr. (Senior Facility Desktop Supp Tech), Enterprise Infrastructure Join to apply for the IT Desktop Support Technician, Sr. (Senior Facility Desktop Supp Tech), Enterprise Infrastructure role at NYC Health + Hospitals IT Desktop Support Technician...SuggestedFull timeRemote workWork from home$22 - $25 per hour
Description Job Description Operating Room Desktop Support Tech Responsibilities Computer imaging and upgrade. PC’s and Printer deployment... ...Imaging,Deployment Additional Skills & Qualifications This technician will be responsible for supporting users in a fast paced...Contract workTemporary workWork at office$45k - $60k
Help desk, remote and on‑site desktop support. Windows + Mac. Great entry point for IT career growth. About InterDataLink We are a NYC‑based... ...across the NY/NJ metro since 2009. We hire engineers and technicians who care about the work, communicate clearly, and treat...Work at officeRemote workFlexible hours- ...Job Description Job Description Job Overview We are currently seeking a full time Level I/II Desktop Support Engineer with 2-3 years of extensive hands-on experience with the following: PC, Mac and Printer break/fix. Responsibilities Provide phone support...Full timeNight shift
Lincoln IT
New York, NYa month ago $22 - $25 per hour
...Job Title: Desktop Support Technician (2nd Shift) Job Description This role provides on-site second-shift desktop support within a hospital environment, focusing on imaging, deploying and upgrading end user devices, resolving hardware and software issues, and delivering...Contract workTemporary workWork at officeImmediate startAfternoon shiftNew York, NY1 day ago- ...Overview We are currently seeking a full timeLevel I/IIDesktop Support Engineerwith 2-3 yearsof extensive hands-on experience with the... ...& Experience Knowledge ofMAC and Windowsoperating systems and desktop applications Experience with installing, configuring, and administering...Night shift
Lincoln Computer Services
New York, NY2 days ago $94k - $158k
...: Includes work on helpdesk tickets, PC builds and deployments, desktop troubleshooting, hardware and application installs, printer maintenance, Intune and iOS configurations and remote user support. Provide technical support for remotely connected users through...Full timeLocal areaRemote work1 day per weekMUFG
New York, NY1 day ago- Empower AI is hiring for an IT support role in Idaho, supporting federal agencies with technical assistance and asset management. The ideal candidate has 2-7 years of experience and a high school diploma, along with a Public Trust Clearance by start date. This role involves...Remote jobWork at office
- Empower AI is seeking a Virtual Service Technician for a fully remote role focused on end-user device support. The successful candidate will manage asset deployment, provide technical support across various platforms including Google Suite, and document issues effectively...Remote job
- ...This designation reflects the company’s commitment to hiring and supporting active‑duty and veteran employees. Responsibilities Keeping... ...of e‑mail, directories, Google Suite, standard MS Windows desktop applications, and network connectivity. Documenting all issues...Contract workFor contractorsWork at officeRemote workShift work
- Empower AI is hiring a Junior Computer User Support Specialist to assist with technical support for end-users primarily involving troubleshooting issues with hardware and software. You will support ticket processing and resolution management, providing critical customer...Remote job
- A technology services provider is looking for a Desktop Support Technician based in Pennsylvania. The role involves providing technical support for desktop hardware and software while managing incidents for various government departments. Candidates should have experience...Remote jobWork at office
- TEKsystems is seeking an Entry Level Operating Room Desktop Support Tech for a contract role based in Brooklyn, NY. The role focuses on end-user device administration, imaging, deployment, and clinical software installations within a healthcare setting. Responsibilities...Hourly payContract workTemporary work
- Position:Desktop Support Engineer II (Slack)Location: New York, New York (Remote)Duration: ContractJob ID: 178228Job Overview: We are seeking a skilled and detail-oriented Desktop Support Engineer II to join our team. This role involves providing technical support, reviewing...Full timeRemote work
- Front Row Group is seeking a Desktop Support Technician in New York City. This role involves providing IT support to ensure smooth operations in a creative environment. Responsibilities include troubleshooting hardware and software issues and maintaining IT assets. Ideal...
- ...Desktop Support EngineerAmpcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We... ...Location(s): New York, NYJob Summary: Seeking an experienced A/V Technician to provide high-quality audio-visual support for corporate...Live in
Ampcus
New York, NY1 day ago $20.5 per hour
...Desktop Technician Location: Albuquerque, NM Onsite Duration: 1 year possible extension, Conversion to direct TBD Pay: $20.50 hr Responsibilities Provide exceptional IT support (Incident and IMAC) to internal customers ensuring a high level of customer satisfaction Workstation...Work at officeRemote workektello
New York, NY2 days ago- ...Desktop Support EngineerProvides day-to-day onsite problem resolution for laptop, voice, print, smartphone, AV, and network problems within established enterprise guidelines. Installs, configures, and troubleshoots laptop systems, facilitates hardware and network repairs...Work at officeLocal areaRemote work
My3Tech Inc
New York, NY1 day ago - ...Desktop Support Engineer (L1)We are currently looking for an experienced Desktop Support Engineer (L1) for our open position. The L1 Engineer will be required to work on site for this role and provide support to end users working on site or remotely. This will be a full...Full timeContract workWork at officeRemote work
Sybex Support Services
New York, NY1 day ago $100k - $150k
...firm with a strong and established presence across crypto and digital assets. As the firm continues to grow, they are seeking a Desktop Support Engineer to provide hands-on support across core IT infrastructure, end-user technology, identity and access management,...Work at officeJoseph Anthony Group
New York, NY3 days ago$60k - $70k
...Technology Division. The candidate will join a team of Engineers who supports 750+ users in nine (9) locations. This position encompasses... ...adhering to security best practices Troubleshoot and research desktop PC, laptop, laptop hardware, and network related issues Support...Permanent employmentFull timeWork at officeCity of New York
New York, NY3 days ago- ...Desktop SupportBased in New York, NY (Onsite) location for a Full-time position.Job DescriptionStrong language proficiency and interpersonal skills.Provide incident and request management support to all end user devices. E.g. Desktop, Laptop, Tablet, Thin-client, Mac,...Full timeRemote workWork visa
Syntricate Technologies
New York, NY1 day ago - ...cybersecurity, and business restructuring.Ropes & Gray is an equal opportunity employer. Overview The Senior Desktop Engineer is responsible for managing and supporting desktop systems and infrastructure within the firm. This role requires a strong technical background and...
$150k - $180k
...retirement plans and health and wellness initiatives designed to support your personal and professional wellbeing. We welcome passionate... ...SummaryWe are seeking a highly skilled and motivated Senior Desktop and Endpoint Engineer to join our team. The primary responsibility...$105k - $145k
...Deployment Engineer to join our team at SS&C Advent. In this role, you will be responsible for the successful planning, execution, and support of software deployments for our critical financial applications, ensuring seamless integration and optimal performance for our...Ongoing contractFull timeCasual workWork at officeFlexible hoursWeekend work$120k - $200k
...requirements.Own delivery of high-impact initiatives from concept through production, ensuring successful outcomes.Provide hands-on support, including troubleshooting, optimization, and applying pragmatic solutions or fixes when needed.Collaborate closely with Sales,...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Desktop Support Technician. Be the first to apply!
- IT desktop support engineer New York, NY
- desktop engineer New York, NY
- sccm desktop engineer New York, NY
- desktop deployment technician New York, NY
- desktop support engineer New York, NY
- desktop support technician New York, NY
- desktop support analyst New York, NY
- desktop support team lead New York, NY
- desktop support New York, NY
- IT desktop support New York, NY