Hourly Shift Leader

Hourly Shift LeaderThe Hourly Shift Leader (SS) is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, guest, people & operations. The Hourly Shift Leader supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The Hourly Shift Leader operates under the direction of the RGM and directly manages a shift of Team Members.Profitability:Follows all cash control and security procedures (e.g. safe counting, cash drawers)Maintains inventory by performing Daily and Weekly inventory inspectionsReceives inventory truck ordersGuest:Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundingsPeople:Provides coaching and feedback to Team Members to increase the restaurant team's capabilities and raise restaurant performanceOperations:Sets an example for Team Members by working hard to implement shift plan and drive operational resultsDirects efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelinesMotivates Team Members during the shift on each of the workstationsReviews restaurant results to identify successes and areas for improvementEnsures that restaurant upholds operational and brand standards*Performs duties of the Team Member when necessaryQualifications And Skills:Must be at least eighteen (18) years of ageHigh School Diploma or GED required, 2 years of college preferred1-2 years of previous quick service restaurant experienceDemonstrated understanding of guest service principles