Food Court Cashier - Requisition #237358

GENERAL SUMMARY

The Food Court Cashier ensures courteous, prompt and knowledgeable service of food and beverage to ensure total satisfaction of guest experience. This position is also responsible for keeping the food court area clean and supplies stocked.

FOUR DIAMOND SERVICE AGREEMENT

All Team Members will display a Four Diamond commitment to Guest Service through the delivery and maintenance of the Quality Standards established by Pechanga Resort Casino.

KEY RESPONSIBILITIES

Adhere to all rules, policies, and regulations as stated in the Pechanga Team Member Handbook while striving to improve standards of operation. Work as a team player and assist coworkers in achieving the goals of the outlet. Is capable of being cross‑trained. Display knowledge of food and beverage available in outlets. Responsible for taking guest orders, placing them in Micros (POS), and collecting payment. Display accurate knowledge of food and beverage pricing. Follow proper cash handling procedures, maintain the cash drawer and follow appropriate closing cash policies. Assist guests in a friendly, professional manner, and be able to meet their needs. Re‑stock condiments and related supplies. Set and clear tables and chairs according to outlet standards. Sweep and mop floors. Empty trash as needed. Other duties as assigned. ACCOUNTABILITY: This position does not have supervisory responsibilities.

QUALIFICATIONS AND GUIDELINES

EDUCATION/EXPERIENCE/TRAINING

A high school diploma or general education degree (GED); and at least two years of fast‑food experience is required to successfully perform this job.

COMMUNICATION SKILLS

This position requires the ability to read and comprehend simple instructions, short correspondence, and memos. It also requires the ability to write simple correspondence and to effectively present information in one‑on‑one and small group situations to guests, clients, and other Team Members of the organization.

MATHEMATICAL SKILLS

This position requires the ability to add and subtract two‑digit numbers and to multiply and divide with 10's and 100's. It also requires the ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY

This position requires the ability to apply common sense understanding to carry out simple one‑ or two‑step instructions and to deal with standardized situations with only occasional or no variables.

CERTIFICATES, LICENSES, REGISTRATIONS

Must qualify to obtain and maintain a Class “A” gaming license. Must qualify to obtain and maintain a Food Handlers Certificate. Must qualify to obtain and maintain a Tips Certification.

SKILLS/ABILITIES

Working knowledge of Micros for cash handling. Ability to multi‑task. Ability to offer quality guest service. Ability to deal with a very fast‑pace operation. Ability to work in a team environment. Must be able to lift up to 50 lb. Capable of working in a safe and clean environment. Capable of performing side work as assigned by supervisors. Willing and capable of following directions from manager at all times and fluent in reading and speaking English. #J-18808-Ljbffr Infor