Equipment Preparation Technician (In Shop)

Equipment Preparation Technician (In Shop)

Voss Equipment, Inc. is seeking trainable, customer service-oriented, outgoing individuals who are interested in a career as a Field Service Technician within a growing company, est. 1934.

Job Summary: Voss Equipment, Inc. is seeking a mechanically inclined, detail-oriented Equipment Preparation Technician to inspect, assemble, prepare, maintain, and recondition new, rental, and used material-handling equipment.

This position helps ensure that equipment leaving the Voss Equipment facility is safe, complete, properly configured, professionally presented, and ready for customer use. Responsibilities include preparing new equipment according to manufacturer requirements and customer specifications, completing pre-delivery inspections, installing approved components and accessories, performing preventive maintenance and minor repairs, and cleaning or reconditioning rental and used equipment.

The Equipment Preparation Technician works primarily in the shop and coordinates with Service, Sales, Rental, Parts, and other departments to support scheduled equipment deliveries, rental fleet availability, and company quality standards.

New Equipment Preparation

• Inspect incoming new equipment for shipping damage, missing components, fluid leaks, incorrect specifications, and other visible concerns.
• Verify equipment model and serial numbers, attachments, options, and ordered specifications against available work orders, build sheets, or sales documentation.
• Assemble and prepare new lift trucks and other material-handling equipment according to manufacturer instructions, work orders, and customer requirements.
• Install components shipped separately from the equipment, including forks, load backrests, seats, mirrors, lights, guards, hitches, wheels, attachments, and other required items.
• Install and test approved accessories, safety equipment, and customer-requested options.
• Assist with the installation or setup of batteries, chargers, watering systems, warning lights, alarms, cameras, mirrors, operator-assist devices, telematics components, and other applicable equipment.
• Follow OEM installation instructions, torque specifications, setup procedures, and applicable safety requirements.
• Report shipping damage, shortages, incorrect configurations, and other discrepancies to the appropriate supervisor before equipment preparation continues.
• Escalate installations or repairs requiring advanced electrical, hydraulic, fabrication, programming, or diagnostic work to the appropriate technician or supervisor.

Pre-Delivery Inspection and Testing

• Perform required pre-delivery inspections using manufacturer and Voss Equipment checklists.
• Check applicable fluid levels, tires, wheels, forks, chains, hoses, cables, guards, safety devices, warning indicators, controls, and other equipment components.
• Operate and function-test equipment to confirm proper steering, braking, lifting, lowering, tilting, travel, warning-device, and safety-system operation.
• Verify that equipment is free of visible defects, fluid leaks, active fault codes, and unresolved safety concerns before release.
• Complete minor adjustments necessary to bring equipment into proper operating condition.
• Report deficiencies promptly and coordinate corrective work before equipment is approved for customer delivery.
• Complete a final quality-control review to ensure each unit is safe, complete, clean, correctly configured, and ready for delivery.

Rental and Used Equipment Preparation

• Inspect, maintain, and prepare equipment included in the Voss Equipment rental and used fleets.
• Perform scheduled preventive maintenance, minor repairs, adjustments, and operational testing.
• Troubleshoot and report basic mechanical, electrical, hydraulic, and equipment-performance concerns.
• Inspect returned rental equipment for damage, excessive wear, missing items, cleanliness, and required maintenance.
• Prepare equipment for its next rental assignment or for placement into used-equipment inventory.
• Clean, degrease, pressure wash, and detail equipment as required.
• Prepare, tape, sand, paint, and touch up reconditioned or used equipment.
• Replace damaged or worn cosmetic components as authorized.
• Assist with installing replacement parts, equipment components, attachments, and accessories.
• Maintain rental and used equipment in safe, dependable, and presentation-ready condition.

Equipment Appearance and Delivery Readiness

• Remove shipping materials, protective coverings, temporary labels, and residue without damaging equipment finishes.
• Install or verify required manufacturer, dealer, safety, warning, and capacity decals.
• Clean and detail new equipment before customer delivery.
• Complete authorized cosmetic touch-ups and finishing work.
• Confirm that accessories, manuals, keys, chargers, attachments, and other applicable items remain with the correct unit.
• Stage completed equipment and related components for safe and efficient delivery or customer pickup.
• Ensure that all completed equipment meets Voss Equipment's standards for safety, workmanship, cleanliness, and professional appearance.

Documentation and Department Coordination

• Accurately document inspections, labor, parts, accessories, adjustments, testing, and other work completed.
• Complete pre-delivery inspection forms, work orders, and other required service or equipment-preparation records.
• Record model numbers, serial numbers, hour-meter readings, battery information, attachment information, and other required equipment details.
• Communicate equipment status, missing items, defects, parts needs, and estimated completion timelines to the appropriate supervisor or department.
• Coordinate with Service, Sales, Rental, Parts, and Operations personnel to support delivery schedules and fleet requirements.
• Prioritize assigned work based on customer delivery dates, rental commitments, shop capacity, and operational needs.
• Notify the appropriate supervisor promptly when delays, safety concerns, or unexpected repairs may affect equipment availability.

Tools, Technology, and Shop Support

• Read, interpret, and follow work orders, operating manuals, service information, build instructions, inspection forms, and manufacturer procedures.
• Safely operate hand tools, power tools, cleaning equipment, diagnostic equipment, and other shop tools.
• Use applicable OEM software, laptops, tablets, diagnostic tools, and electronic service information as trained and authorized.
• Assist with basic equipment programming, configuration, hour-meter verification, and setup of installed technology as assigned.
• Safely operate and move forklifts and other material-handling equipment within the shop, yard, and designated staging areas.
• Maintain tools, equipment, and assigned work areas in clean and serviceable condition.
• Maintain a clean, organized, and safe shop environment.
• Assist other technicians and departments with equipment preparation and general shop responsibilities as assigned.

Safety and Professional Development

• Follow Voss Equipment safety policies, manufacturer procedures, and applicable health and safety regulations.
• Use required personal protective equipment and follow safe work practices when operating equipment, using tools, handling batteries, painting, or working with cleaning products and other materials.
• Identify and report unsafe equipment, conditions, or work practices promptly.
• Complete required manufacturer, technical, product, equipment-operation, and safety training.
• Participate in Yale technician certification training and other professional-development opportunities as assigned.
• Continue developing knowledge of material-handling equipment, electrical systems, hydraulic systems, batteries, chargers, accessories, and equipment technology.
• Apply feedback and training to improve the quality, safety, and efficiency of completed work.

Performance Expectations

The Equipment Preparation Technician is expected to:

• Complete assigned work safely, accurately, and within established timelines.
• Produce equipment that is mechanically ready, properly configured, clean, and professionally presented.
• Follow manufacturer requirements, work orders, inspection procedures, and customer specifications.
• Identify and communicate damage, missing items, incorrect configurations, and safety concerns promptly.
• Maintain accurate and complete work documentation.
• Demonstrate dependable attendance, follow-through, and attention to detail.
• Use company time, tools, parts, and materials responsibly.
• Work independently on assigned responsibilities while collaborating effectively with other departments.
• Represent Voss Equipment professionally and contribute positively to the customer experience.

Qualifications Required

• High school diploma or GED.
• At least one year of experience in mechanical work, equipment preparation, automotive service, industrial maintenance, assembly, painting, or a comparable hands-on position.
• Mechanical aptitude and willingness to learn material-handling equipment.
• Ability to read and follow work orders, equipment manuals, checklists, and written instructions.