Pharmacy Technician (Cannabis)

Pharmacy Technician (Cannabis) – Connecticut About Shangri-La Shangri-La Dispensaries was founded in 2019 with the goal of creating a premium cannabis experience centered on education, wellness, and trust. What began as a medical cannabis company focused on patient care has grown into a multi-state organization serving both medical and adult-use customers. As we have grown, our commitment to professionalism, compliance, and community involvement has never changed. We believe cannabis retail can be responsible, welcoming, and elevated, and we are intentional about building a culture that reflects those values. Shangri-La is growing with intention. We are building a company that values clarity, accountability, and people. Our leaders are engaged and accessible, our systems are structured to support execution, and our culture encourages learning and ownership. If you enjoy helping patients, thrive in a fast-paced retail environment, and take pride in accuracy and compliance, you'll have the opportunity to make a meaningful impact while supporting Connecticut's medical cannabis program.Your Mission Pharmacy Technician (Cannabis) – Connecticut, You'll support patient care, dispensary operations, and regulatory compliance by assisting patients, accurately processing transactions, and ensuring all required documentation and inventory controls are maintained. Position Overview The Pharmacy Technician plays a key role in delivering an exceptional patient experience while supporting the daily operations of a Connecticut medical cannabis dispensary. This position works under the supervision of a licensed pharmacist and partners closely with store leadership to ensure compliance with Connecticut regulations and company standards.Key Responsibilities Patient Support & ServiceWelcome and assist patients in a professional, friendly, and compliant manner.Help patients navigate products and provide general product information within the scope of the Pharmacy Technician role.Escalate clinical questions and medical concerns to the pharmacist as required.Maintain patient confidentiality and professionalism at all times.Dispensary OperationsProcess patient transactions accurately and efficiently.Verify patient information and required documentation prior to dispensing.Assist with product preparation, labeling, packaging, and order fulfillment.Support daily opening and closing procedures.Inventory & ComplianceMaintain accurate inventory records and assist with cycle counts and audits.Ensure products are stored, handled, and documented according to company standards and Connecticut regulations.Monitor inventory discrepancies and report concerns promptly.Complete required compliance documentation accurately and timely.Team SupportPartner with pharmacists and store leadership to support daily operations.Assist with training initiatives and reinforce company policies and procedures.Support a positive, patient-focused, and team-oriented environment.Help maintain a clean, organized, and compliant dispensary.Qualifications RequiredActive Connecticut Pharmacy Technician registration or ability to obtain registration as required by law.High school diploma or equivalent.Minimum one year of experience in a retail, healthcare, pharmacy, or customer service environment.Strong attention to detail and accuracy.Excellent communication and customer service skills.Ability to work in a highly regulated environment.Ability to stand, walk, and perform repetitive tasks throughout the workday.PreferredPrevious pharmacy technician experience.Cannabis industry experience.Experience working in healthcare, pharmacy, or other regulated industries.Experience with inventory management and point-of-sale systems.National Pharmacy Technician Certification (CPhT).ScheduleFull-time or part-time opportunities available.Flexible scheduling based on business needs.Day, evening, weekend, and holiday availability may be required. Total Compensation & Benefits Base Pay $17.00 per hour Approximately 40 hours per week Estimated annual base pay of $35,360Additional EarningsTips average around $4 per hour, approximately $8,320 per year Product testers valued around $3,600 per year Employee discount of 20 percent, estimated value around $900 per yearBenefitsHealth insurance with 50% company contribution, approximately $ 332.48 per month Dental insurance with 50% company contribution, approximately $26.84 per month Vision insurance with 50% company contribution, approximately $7.80 per month Paid time off of 56 hours annually (accrued), approximately $952 in value Sick time off of 40 hours annually (accrued), approximately $680Estimated Total Compensation Approximately $50,179 per Year Why Join Shangri-La?Competitive hourly compensation.Opportunity to gain or expand cannabis industry experience.Structured training and ongoing development.Supportive leadership and collaborative culture.Meaningful patient interactions in a growing and highly regulated industry.Advancement opportunities within a multi-state organization.Shangri-La is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees and applicants.