IT Support Specialist - Gameday Support - FSU Athletics - FSU Athletics - Concessions

Aramark

The IT Support Specialist is responsible for the day-to-day and event-based IT needs for Aramark Sports & Entertainment. This includes providing hands on support for POS, back office, networking, and other systems ensuring that they are aligned with the IT Lead for the venue who will also support department and company initiatives.

Job Responsibilities

Responsible for proactive support and maintenance around POS systems and other technologies in use during events
Communicate application issues to appropriate application owners and vendors
Ensure the delivery of high-quality IT services to support the business
Work cooperatively and take direction from onsite IT Lead
Stay up to date on the latest IT trends and technologies
Responsible for proactive support and maintenance around POS systems and other technologies in use during events
Communicate application issues to appropriate application owners and vendors
Ensure the delivery of high-quality IT services to support the business
Work cooperatively and take direction from onsite IT Lead
Stay up to date on the latest IT trends and technologies
Be familiar with IT audits and security assessments
Resolve IT incidents and problems
Represent the IT department to onsite leadership
Employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds
Be familiar with IT audits and security assessments
Resolve IT incidents and problems
Represent the IT department to onsite leadership
Employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds

Qualifications

Working towards or possess an associate degree in information technology, Computer Science, or a related field (preferred but not required)
2+ years of experience working with IT Systems, ideal candidate has experience with Point-of-Sale systems
Has experience working in a concessions/stadium environment (preferred)
Proven ability to effectively troubleshoot IT issues
Basic understanding of IT systems and infrastructure
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Ability to work under pressure and meet deadlines
Ability to work stadium/arena events while constantly on the move between properties

Education

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Vacancy posted 22 days ago

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