Patient Services Rep

Location: Barnabas Health Medical Group, 3301 Route 66 Building B, Neptune, NJ 07753. Position: Patient Services Representative (Hourly). Hourly pay range: $20.63 - $25.71 per hour. Job Overview The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations. PSRs prepare for patient visits, triage practice calls, schedule patient appointments, and perform routine clerical tasks. The PSR acts as a practice ambassador, contributing to overall patient experience, safety, and privacy. Qualifications Required High School Diploma or General Education Degree (GED) Relevant experience and/or training, or equivalent combination of education and experience Demonstrates a clear understanding of the importance of patient satisfaction and safety Strong oral and written communication skills Attention to accuracy and detail Able to multitask and work under pressure Ability to work independently and in a team environment Preferred Associates Degree or Bachelor's Degree Previous medical receptionist experience or background in general office Knowledge of medical terminology and electronic medical record (EMR) systems Scheduling Requirements Shift Working: Monday - Friday, 7:30am-4:00pm Day Shift Full-Time, 40 Hours Per Week Essential Functions Performs patient check-in and check-out functions Answers routine questions in person and over the telephone Performs basic clerical functions such as copying, scanning, faxing, sorting and distributing mail Creates and maintains health record information, files and organizes as needed Coordinates with insurance providers and handles pre-authorizations and certifications as necessary Benefits and Perks At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support employees' physical, emotional, social, and financial health. Paid Time Off (PTO) Medical and Prescription Drug Insurance Dental and Vision Insurance Retirement Plans Short & Long Term Disability Life & Accidental Death Insurance Tuition Reimbursement Health Care/Dependent Care Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! Equal Opportunity Employer RWJBarnabas Health is an Equal Opportunity Employer. #J-18808-Ljbffr RWJBarnabas Health