Director of Digital Platforms & Technology

About CAC

The Center for Action and Contemplation (CAC) exists to support transformation and inspire loving action in the world through the teaching of Christian contemplative wisdom and practices. Internally, we are working to create a healthy work environment that is grounded in the values of the tradition that we represent. Our mission drives us forward, but our team is at the heart of everything we do.

About the Job Opportunity

The Center for Action and Contemplation (CAC) is seeking a Director of Digital Platforms & Technology Operations to lead the strategy, governance, and evolution of our core technology ecosystem.

This role oversees CAC's digital platforms across Web, CRM (Salesforce), and IT Operations, ensuring systems are reliable, integrated, accessible, and aligned with organizational priorities. While responsible for the broader technology landscape, this leader's primary area of expertise and ownership will be CAC's web ecosystem.

As a strategic partner to leaders across the organization, you'll help shape how technology supports our mission, staff, and global audience. You'll balance competing priorities, guide platform investments, lead cross-functional initiatives, and ensure our systems continue to evolve thoughtfully and sustainably.

This is an exciting opportunity for a leader who enjoys combining technology strategy, product thinking, people leadership, and organizational influence to create meaningful impact.

Who You Are

• You are a thoughtful and experienced technology leader who knows how to align people, platforms, and priorities.
• You bring a strong foundation in digital product management and understand how to gather requirements, prioritize work, manage roadmaps, and balance stakeholder needs.
• You are a skilled communicator who can navigate ambiguity, build trust across teams, and provide clear direction when difficult decisions need to be made.
• You have experience leading teams and managing strong personalities while fostering healthy, collaborative working relationships.
• You are comfortable working across technical and non-technical audiences and can translate complex concepts into practical decisions and action plans.
• You lead with integrity, emotional intelligence, and a systems-thinking mindset.

What You’ll Do

Digital Platform Strategy & Leadership

• Lead CAC's digital platform strategy across Web, CRM, and IT Operations.
• Establish platform governance, priorities, and long-term technology direction.
• Partner with leadership to align investments, resources, and roadmaps with organizational goals.
• Make thoughtful decisions that balance impact, capacity, cost, and risk.

Web Platform Leadership

• Serve as the strategic owner of CAC's web ecosystem and digital experience.
• Define web platform architecture, integrations, accessibility standards, and roadmap priorities.
• Use analytics, user behavior data, and stakeholder feedback to inform platform improvements.
• Manage external web partners and contractors to ensure high-quality execution.
• Evaluate future platform opportunities, including modernization and potential platform migrations.

CRM & IT Oversight

• Provide strategic oversight for Salesforce and IT Operations.
• Ensure systems are integrated, reliable, and aligned with organizational needs.
• Coordinate priorities across platforms while supporting functional leaders responsible for day-to-day execution.

Team Leadership

• Lead and develop technology managers and their teams.
• Foster accountability, collaboration, and continuous improvement.
• Serve as a trusted advisor and thought partner across the organization.

Qualifications

• 12+ years of experience leading digital platforms, web technologies, product functions, or enterprise systems.
• Demonstrated success owning web platform strategy, architecture, and roadmap development.
• Strong product management experience, including prioritization, stakeholder management, and requirements gathering.
• Experience leading cross-functional teams and managing people leaders.
• Proven ability to influence decisions and drive outcomes across complex organizations.
• Strong communication, planning, and budget management skills.
• Experience working with external vendors, contractors, and technology partners.

Nice-to-Haves

• Experience with Salesforce or comparable CRM platforms.
• Experience with Microsoft Office, Windows, and OS Operating systems, and networking fundamentals.
• Experience with WordPress, web governance, and accessibility standards.
• Product Management certifications (CPM, CSPM, Scrum, etc.).
• Experience in a nonprofit or mission-driven organization.
• Familiarity with Asana, Google Analytics, Hotjar, SEMRush, or related tools.

Work Requirements

• Ability to maintain a stationary position at a desk/workstation for extended periods, using a computer, and performing repetitive arm/hand motions such as typing and operating a mouse. 
• Sufficient visual acuity for viewing computer monitors and reading digital text/data.
• Ability to effectively communicate verbally in English, including speaking clearly and comprehending spoken words and conversations.
• Must be able to occasionally lift and carry approximately 15 pounds.

Job Specifications, Compensation & Benefits

Please apply for this job directly by providing your resume and other specified details to be considered for the job opportunity. Because of the high volume of interest, we are not able to process applications or respond to inquiries unless they come through the online application system.

This is a full-time, exempt position scheduled to begin as soon as possible. We’re open to remote candidates, but have a preference for candidates who are located in Albuquerque, New Mexico or are open to relocation (we offer relocation assistance). 

We are pleased to offer a salary range of $112,942 - $139,207 annually (based on experience) for this position. Compensation ranges are established based on a grade system designed to ensure competitiveness with industry standards as well as pay equity. Final compensation will be determined based on the specific qualifications of the candidate in relation to the salary grade and predetermined criteria.

Our commitment to pay transparency and fairness reflects both our values and our dedication to fostering an inclusive and equitable work environment. CAC compensation packages are one part of a generous total rewards package that also includes industry-leading flexibility, benefits, and paid leave. We offer full-time staff positions:

• Medical, dental and vision plans with options to best meet your needs 
• 401(k)
• Generous PTO, including organizational-wide week-long break in the summer and winter.
• Full-time employees receive 3 months of paid sabbatical leave after 7 years of service.
• Paid Sick Leave
• Personal Retreat: 5 paid days off to attend one spiritual retreat a year after your first year of employment 
• Professional Development Stipend
• Five free books annually in addition to all free digital downloads from CAC Library

We are an Equal Employment Opportunity (EEO) Employer

We believe that diversity makes us better. The CAC welcomes and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to age, race, color, national origin, ancestry, religion, gender and gender identity, sexual orientation, family medical history or genetic information, pregnancy, parental status, military service, veteran status, citizen status, political affiliation, disability status, or any other non-merit based factor. We look forward to the possibility of working together in a supportive and rewarding environment.