Account Manager - State Farm Agent Team Member

Job Description Job Description Benefits: Bonus based on performance Competitive salary Opportunity for advancement Training & development Tyler Johns State Farm Agency is dedicated to helping families protect what matters most. Were looking for a motivated Sales Account Manager to grow new business, strengthen relationships with existing policyholders, and provide excellent customer service. Job Summary The Sales Account Manager will manage a book of business, follow up on leads, identify customer needs, and recommend appropriate insurance solutions (e.g., Auto, Home, Life, Health, Renters). This role balances relationship management and sales goals to help the agency grow while delivering outstanding service. Key Responsibilities Follow up on inbound leads and referrals to set appointments and close sales Manage and grow an assigned portfolio of existing customers Review customer coverage needs and recommend appropriate products Conduct quotes and policy comparisons to support customer decision-making Maintain accurate records in CRM and complete tasks to agency standards Coordinate with team members to ensure timely policy changes and customer support Meet or exceed monthly/quarterly sales targets Provide consistent, friendly, professional customer service Participate in ongoing training and sales development activities Qualifications Strong work ethic and willingness to put in the effort required to succeed in a sales-driven role Resilience able to handle rejection, learn from feedback, and stay motivated A genuine Why for working in insurance/sales (clear motivation and personal goals) Coachable mindset and commitment to ongoing training Strong communication skills and the ability to build rapport with customers Comfortable making phone calls, following up consistently, and managing appointments Reliable, organized, and able to prioritize tasks in a fast-paced environment Basic computer skills and ability to use a CRM or learn agency systems quickly Insurance licensing requirements: Must be willing to obtain P&C and Life/Health