Customer Service Clerk I

Job Description

Job Description

We are looking for a detail-oriented candidate, the ideal person will be comfortable handling payments, answering customer questions, and working with accounting-related processes.

Responsibilities:

• Receive and record payments from customers with a high level of accuracy.

• Process multiple forms of payment, including cash and credit card transactions, in accordance with established procedures.

• Assist customers with questions.

• Enter payment and account information into internal systems while maintaining complete and accurate records.

• Review invoices and related documentation to support proper financial processing.

• Communicate clearly and professionally regarding account details, payment activity, and general service inquiries.

• Balance daily receipts and help ensure all collected funds are documented correctly.

• Support office operations by performing clerical and accounting-related tasks as needed.

• Previous experience in customer service, clerical support, accounting, or a similar administrative role.

• Working knowledge of data entry practices with strong attention to accuracy and detail.

• Experience handling financial transactions such as cash payments, credit card payments, or invoice-related processing.

• Ability to communicate professionally and effectively with customers in person, by phone, or through written correspondence.

• Basic accounting knowledge and the ability to maintain organized financial records.

• Ability to manage routine tasks efficiently while maintaining confidentiality and professionalism.