Back of House Leader
Chick-fil-A
Back Of House Leader
As the Back of House Leader at Cobb Corners, you will lead a high-performing team to deliver exceptional service. You'll oversee all BOH operations including, but not limited to, scheduling, food waste systems, inventory, inspections, development, and assessments. You are expected to lead with humility, excellence, adaptability, reliability, trust and be a servant leader.
Key Responsibilities:
- Lead and support BOH Shift Leaders, Certified Trainers, and Team Members across all shifts
- Build a leadership pipeline by mentoring and developing high-potential individuals
- Facilitate monthly Leadership meetings to ensure clarity and consistency
- Ensure smooth shift operations
- Conduct 60 day evaluations for new hires
- Lead the BOH team to meet or exceed goals in speed of service, taste, quality, and cleanliness
- Manage labor efficiency while balancing guest satisfaction and team wellness.
- Collaborate with the Directors, COO, and Operator to meet KPIs
- Hold BOH team accountable to all policies and procedures
- Provide both formal and informal feedback to team on an ongoing basis
- Ensuring Operational Checklists are being completed and corrective actions is being taken
- Meeting food cost goals
- Ensuring repair and maintenance is being completed properly
- Overseeing CFA systems of chicken allocation, inventory, shared table, and self assessments
- Ensuring the team meets or exceeds inspection goals
Work Schedule:
- 10 hour shift
- 8 hour shift
- Weekend availability
- On call
- Holidays
Benefits:
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k)
- 401(k) matching
- Employee discount
- Paid training
Vacancy posted 1 day ago
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