Lead Dental Assistant

Lead Dental Assistant

We are seeking a compassionate and skilled Lead Dental Assistant to join our dedicated team. In this role, you will support our providers during treatment, help deliver an outstanding patient experience, and contribute to the overall efficiency and success of the practice. This role requires advanced competency in chairside assisting, sterilization protocols, and patient communication, as well as the ability to support front desk operations including patient check-in, check-out, and scheduling.

Novick Endodontics is a patient centered specialty practice in Charlotte dedicated to providing comfortable, high quality endodontic care through advanced technology and evidence based techniques. Our team values exceptional communication, efficient treatment, and a supportive experience for both patients and the referring dentists who trust us with their care.

Schedule: Full Time, 4 days a week

Responsibilities

• Provide chair-side clinical support to Drs by assisting, charting, patient education, operatory set-up and clean-up
• Deliver a superior patient experience at all phases of their appointment
• Take and process X-Rays
• Maintain accurate patient records and documentation
• Complete sterilization processes for equipment and operatories
• Welcome, comfort and educate patients on oral hygiene and post treatment care
• Ensure infection control protocols, maintain patient confidentiality and follow workplace regulations
• Greet patients warmly upon arrival and ensure a smooth check-in process
• Verify patient information, update demographics, and confirm insurance details when needed
• Assist with checking out patients, including scheduling follow-up appointments and collecting payments
• Communicate treatment notes or updates to the front office to ensure accurate routing and billing
• Help answer phones during high-volume times and assist with routing calls appropriately
• Support referral intake by gathering necessary documentation and entering information accurately
• Please note that additional responsibilities may be assigned

Qualifications

• High school diploma or equivalent
• DA II certification
• 5+ years of Dental Assisting experience

Preferred Skills

• Excellent communication skills and a team-first attitude
• Reliable, organized, and comfortable in a high-level clinical setting

We Offer

• Competitive Compensation
• Benefits Package: Medical, Dental, Vision, 401K, Flexible Spending Accounts, Paid Time Off, Paid Holidays and much more!

Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

The salary range for this role is $26-$29 per hour. At Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices, we are committed to ensuring fair and equitable pay for all employees. We adhere to all applicable federal, state, and local laws regarding pay equity and non-discrimination. Our compensation practices are designed to ensure that employees are paid fairly based on their role, experience, performance, and contributions to the company, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We regularly review our compensation practices and conduct pay equity audits to identify and address any disparities. By fostering a culture of transparency and fairness, we aim to create an inclusive workplace where all employees feel valued and respected.