Fulfillment Associate

Job Description

Job Description

It’s a great time to join COMC – Millions of Cards. Endless Joy.

Our industry is thriving, and at COMC we’re building a team that’s passionate about using cutting-edge technology to enhance the joy of collecting sports trading cards while expanding into new categories. We’re committed to delighting our customers—collectors, consigners, and enthusiasts alike—by delivering innovative, engaging, and enjoyable experiences at scale.

Summary

The Fulfillment Associate is responsible for accurately picking, pulling, and organizing collectible items to fulfill customer orders while operating proprietary automation machinery as needed. This role plays a critical part in shaping the customer’s experience by ensuring orders are processed efficiently, accurately, and with care. As a front-line representative of the COMC brand and is expected to demonstrate strong attention to detail, sound judgment, and a proactive, team-oriented mindset while working in a fast-paced, high-volume environment.

Reports To:  Fulfillment Squad Captain

Responsibilities/Duties

• Pick and pull items from the warehouse to complete customer orders accurately.

• Prepare and organize orders for sorting according to standard procedures.

• Operate the automated sorting machine safely, including loading and unloading.

• Package orders carefully and place them in the designated pickup area.

• Complete all orders on time while maintaining accuracy and care.

• Group similar items together for storage and easy retrieval.

• Keep shelves, packing areas, and workstations clean and organized.

• Monitor inventory ready for fulfillment and report any issues to your supervisor.

• Communicate clearly with your team and supervisor in person, chat, or email.

• Learn other processes and assist different departments as needed.

• Meet or exceed productivity expectations (metrics) for your role.

• Keep customer and company information confidential.

• Follow COMC C.A.R.D (Collaboration, Accountability, Results, Diversity) values and maintain quality standards.

• Perform other tasks as assigned to support the team.

Skills/Knowledge/Abilities

• Strong attention to detail and accuracy in all tasks.

• Clear verbal and written communication skills.

• Comfortable using computers and standard software, including Microsoft Office (Outlook, Teams, Excel).

• Ability to learn new systems, tools, and procedures quickly.

• Able to follow processes, meet productivity goals, and work efficiently in a fast-paced environment.

• Demonstrates reliability, accountability, and a proactive, team-oriented mindset.

Education & Experience

• High School Diploma or GED required; additional education is a plus.

• Experience in warehouse, fulfillment, shipping, or operational support preferred.

Benefits Offerings

• Competitive Salary

• Paid Time Off up to nearly 4 weeks per year

• 2 Floating Holidays Per Year

• 401(k) Program with Company Match

• Employer provided Free Medical + Dental plans

• Employer provided LTD and Life Insurance

• STD for employees outside of Washington State

• Employee discount on

• Employee Assistance Program

• Legal Library Access

Work Environment & Physical Requirements

This position may involve prolonged periods of sitting, standing, or using standard office equipment such as computers and phones. Some roles may require occasional lifting of up to 25 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.

Additional Information

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Employees may be required to perform other job-related duties as assigned, consistent with business needs and the skills and experience of the employee. This document does not create a contract of employment, either express or implied, and employment with COMC is considered "at-will."

Equal Opportunity Employer

COMC is an Equal Opportunity Employer and is committed to fostering an inclusive, diverse workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, or any other protected status in accordance with applicable federal, state, or local laws. We strongly encourage individuals from all backgrounds to apply.