Intake Coordinator

Intake CoordinatorAt The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. This leadership role ensures the confidentiality, integrity, and effectiveness of our rehabilitation program's intake process. You'll maintain admissions operations, coordinate outreach efforts, and provide comprehensive support to applicants, families, and community members while upholding the highest standards of our mission.Program Leadership & CoordinationOversee daily intake operations and admissions processSupervise and support Intake ClerkMaintain program integrity and best practicesParticipate in data quality meetings with ARC CommandCoordinate with program staff and community partnersIntake Management & AssessmentConduct comprehensive eligibility assessmentsManage intake documentation and electronic recordsProcess admissions through referrals, phone calls, and walk-insEnsure compliance with program policies and proceduresComplete and document intake testing proceduresCommunity Outreach & StatisticsLead community outreach for recruitment and retentionBuild relationships with referral agencies and stakeholdersMaintain current community resource listingsGather and review center statistical dataReport daily center census and maintain accurate recordsDocumentation & ComplianceOversee electronic records managementCoordinate with external agencies (courts, probation, parole)Manage medication documentation and handoffsEnsure accurate statistical data entry and reportingSupport 24/7 intake operationsWhy Join UsMission-driven work that supports programs in your communityOn-the-job trainingTeam-oriented environmentEmployee Discount, Employee Assistance Program, and more!Location: Waukegan, IL Pay: $18.00-$19.00 per hour Job Type: Full Time Schedule: 7:30AM-4:00PM (including evenings, weekends, and holidays as scheduled)Benefits:Insurance & FinancialComprehensive medical, dental, vision, and hearing coveragePrescription drug planVoluntary life insuranceCompetitive pension plan403(b) retirement savings plan (immediate eligibility)Paid Time OffVacation days (accrual begins after first month, eligible after 90 days)Personal days (eligible after 90 days)Paid sick daysPaid holidays (immediate eligibility)