Senior Business Analyst

We’re looking for a Senior Business Analyst who’s excited by meaningful challenge and motivated by real impact. This is a chance to join Social Work England on a permanent basis and play a leading role in a dynamic, multi-skilled digital team that spans product, delivery, design and engineering. Working across our entire digital portfolio, you’ll help shape services that make a genuine difference to social workers and the people they support. As our Senior Business Analyst, you’ll guide and mentor a team of analysts while driving high-quality, agile analysis across a wide range of digital products. You’ll be central to turning ideas into reality—leading complex projects from early discovery through to go-live, owning the requirements, and ensuring solutions are clear, evidence-based and user-focused. You’ll work collaboratively with colleagues across the organisation, exploring problems, identifying opportunities, and surfacing risks or dependencies early to help teams deliver with confidence. The variety of projects and the close partnership with multi-disciplinary teammates means no two days look the same - bringing both professional challenge and the satisfaction of seeing your work deliver visible, meaningful outcomes. Social Work England are the specialist regulator for social work in England, focused on enabling positive change in social work. Every day, social workers support millions of people to improve their chances in life. We are taking a new approach to regulating social workers in their vital roles. We believe in the power of collaboration and share a common goal with those we regulate – to protect the public, enable positive change and ultimately improve people’s lives. About the role In this role you will: Advise on the approach to identify, investigate, analyse and communicate complex business problems and opportunities often across multiple complex projects or programmes of work through discovery, alpha and delivery phases. Lead on the development and continuous improvement of business analysis practice across the organisation, ensuring consistent delivery across the team. Coach and mentor team members to support their professional development Lead workshops, interviews and focus groups to effectively understand business problems and user needs within large complex products or services. Lead the analysis and collection of information to formulate evidence-based recommendations for service improvements, analysing the potential consequences of a change. Help teams to manage and visualise outcomes, prioritise work and adhere to agreed minimum viable product (MVP), priorities and scope. Using your extensive knowledge of Agile principles, work with business owners and users to elicit requirements and identify business impacts before translating these into deliverables which are easily understood by all concerned stakeholders. Analyse and manage the potential consequences of a change. Estimate what needs to be modified to accomplish that change, and scope changes within the details of the overall project design, identifying potential stakeholders. Define and implement metrics to measure and evaluate outcomes of implemented improvements. Engage and manage relationships with colleagues to ensure business systems, workflows and processes contribute to business strategies. Produce project documents, advice, briefing and other materials to support this work. Your skills, knowledge and experience At Social Work England, our values guide how we work. We are Fearless, Independent, Ambitious, act with Integrity, and are Collaborative and Transparent. We’re looking for someone who reflects these values in how they work and make decisions, for this role you will need: The ability to build strong relationships in order to understand, empathise, negotiate and influence individuals and groups The ability to effectively communicate complex information to a range of stakeholders with varying levels of understanding The ability to investigate, analyse, visualise, articulate and solve complex problems and make disciplined decisions based on available data. Extensive experience of software development using Agile methodologies. The ability to identify and pinpoint business opportunities to enable us to perform more effectively. The ability to understand complex technical requirements and to translate these into user stories and/or IT specifications. Strong organisational skills, with the ability to balance a range of activities including multiple projects and line management responsibilities. Also able to balance both immediate priorities and longer-term goals. The ability to work flexibly as part of a team, adapting to changing priorities and workloads Strong experience of working with external suppliers to deliver software that exceeds user expectations and service demands. A demonstrable commitment to inclusion and diversity in service delivery. The Benefits A contributory NEST pension scheme, with employer contribution of up to 10%. Life insurance, an employee recognition scheme and cycle to work scheme. Hybrid working, with a minimum of two days per week in the office. 25 days annual leave, rising with service to 30 days per annum, plus bank holidays. The option to purchase up to an additional 5 days of annual leave per annum. A TIDE award winning inclusive culture, made up of staff networks, social events and forums. Details Job type: Permanent Working pattern: Full time. We offer flexible working subject to business need. Salary: £49,358 per year rising to £51,768 per year after successful completion of a 6-month probationary period. Location: Sheffield/Hybrid #J-18808-Ljbffr