Triage RN

Triage RN

Capital Cardiology Associates, the trusted authority in cardiovascular health in the Capital Region, is actively seeking for an experienced and compassionate Cardiology Phone Triage Nurse to support our patients in our Troy and Albany office.

This role offers a unique opportunity to provide exceptional care in a flexible environment. We are currently offering a schedule of four 10-hour shifts, with hybrid or remote options available after 90 days of training, depending on the location.

Position Overview: As a Cardiology Phone Triage Nurse, you will be responsible for assessing patient concerns, providing timely medical advice, and coordinating care for patients with cardiovascular conditions. You will use your clinical expertise to evaluate symptoms, educate patients, and determine the appropriate course of action. You will also collaborate closely with our cardiology team to ensure that patient care is seamless and comprehensive.

• Perform phone triage for patients with cardiovascular symptoms, answering questions and providing clinical guidance.
• Evaluate patient symptoms, medical history, and concerns to determine the need for further intervention, appointments, or urgent care.
• Provide education to patients on cardiology conditions, medications, lifestyle modifications, and preventative care.
• Document patient interactions accurately and in a timely manner, ensuring compliance with clinical protocols.
• Work collaboratively with cardiologists and the healthcare team to ensure patients receive the best care possible.
• Provide emotional support to patients and their families, offering guidance and comfort when needed.
• Assist in coordinating follow-up care and appointments for patients as needed.

Requirements:

• Current Registered Nurse license in NYS
• A year of previous experience in cardiology or phone triage nursing strongly preferred.
• Strong knowledge of cardiovascular conditions, treatments, and medications.
• Excellent communication and interpersonal skills, with the ability to provide empathetic and clear guidance over the phone.
• Ability to work independently and collaboratively in a hybrid environment.
• Proficiency with electronic health records (EHR) and telehealth technologies.
• Strong problem-solving skills and the ability to manage urgent situations calmly.

What We Offer:

• Paid Sick and Vacation Accruals
• Health, Dental, and FSA plans available
• Voluntary Supplemental Benefits options
• Generous 401k Contributions
• Tuition Reimbursement opportunities

Compensation:

• The pay range is set between $40.00-$42.00 per hour based on experience and qualifications.

Equal Opportunity Employer Statement:

Capital Cardiology Associates is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Our organization participates in E-verify.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.