Carrier Development Specialist (Hybrid Role: Mix of Onsite & Virtual)

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The Carrier Development Specialist will have day to day responsibility to develop new carriers, manage existing carrier relationships and provide operations support for the logistics team and the USF divisions.

Flexible Work Policy: The Carrier Development Specialist position has been segmented as Hybrid, meaning the work is a combination of onsite (2 days per month) and virtual. This position is based out of our corporate headquarters in Rosemont, IL.

ESSENTIAL RESPONSIBILITIES:

• Ongoing carrier management and building long term relationships
  • Procure and negotiate price and capacity with a goal of creating benefit and overall increase in company profit, efficiency and service levels to support US Foods divisional needs
  • Develop long term strategies with carrier partners to identify their capacity needs and match those needs with consistent opportunities within the US Foods network
  • Effectively communicate with the carriers to understand their service capabilities and needs and maintain an actionable database to efficiently design solutions for our business
  • Build long term relationships with carriers using collaborative approach that creates mutual value.
  • Conduct regular business reviews by collecting input from cross functional teams (DCs, operations) and provide feedback to carriers using scorecards to identify continuous improvement opportunities
• New carrier development and on-boarding
  • Source new carriers to meet divisional needs for cost, availability and service
  • Initiate Request for Information and Request for Pricing as the business needs shift and to gain market intelligence
  • Educate carriers on all relevant processes including on-boarding requirements, freight operations, invoicing and technology usage
• Operations support
  • Support margin management efforts through implementing sustained resolution of underperforming lanes
  • Support logistics development efforts through efficient sourcing and procuring cost effective transportation services for conversion opportunities
  • Work with cross functional teams and fleet management to insure that routing decisions made between fleet and contract carrier optimizes freight cost and savings are realized
  • Implement and maintain carrier rate tariffs in Transportation Management System.
  • Analyze tender rejection data to identify root cause and develop action plan to improve overall carrier acceptance percentage.
  • Analyze actual carrier cost vs. expected cost and implement steps to realize savings from carrier awards.
  • Assist with carrier performance resolution as necessary
  • Assist with carrier claims resolution / collection where necessary.
  • The carrier specialists will work closely with load planners, load specialists, service managers and field logistics managers.
  • Success for the role will be measured using a combination of carrier costs, rejections and service levels.

RELATIONSHIPS

• Internal: Work across all levels of USF staff within corporate, region and divisional organizations, up to and including corporate leadership staff

QUALIFICATIONS:

Education/Training:

• Bachelor's degree in business, engineering, logistics, transportation, supply chain or equivalent work experience.

Related Experience:

• Minimum 3 years experience in transportation, logistics or supply chain required
• Broad knowledge of Transportation Industry and carrier operations.
• Previous transportation sourcing experience
• Knowledge of various transportation modes that include Truckload, Intermodal, Less than Truckload and Rail Boxcar.

Knowledge/Skills/Abilities:

• Basic knowledge of Microsoft Excel, Access, Word and PowerPoint.
• Proven relationship building skills – ability to communicate with carrier leadership
• Highly analytical, ability to conduct basic analyses independently
• Independent, self-motivated, proactive team player with strong work ethic

#LI-RJ1

#LI-HYBRID

This role will also receive annual incentive plan bonus.​

​Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: .

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between

$75,000 - $120,000

***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/ Age/Genetic Information /Protected Veteran/Disability Status***