USPI National Director, Clinical Operations - RN required, Hybrid based in Dallas, TX with up to 75% travel

Tenet Healthcare Corporation (NYSE: THC) is a diversified healthcare services company headquartered in Dallas. Our care delivery network includes United Surgical Partners International, the largest ambulatory platform in the country, which operates ambulatory surgery centers and surgical hospitals. We also operate a national portfolio of acute care and specialty hospitals, other outpatient facilities, a network of leading employed physicians and a global business center in Manila, Philippines. Our Conifer Health Solutions subsidiary provides revenue cycle management and value-based care services to hospitals, health systems, physician practices, employers, and other clients. Across the Tenet enterprise, we are united by our mission to deliver quality, compassionate care in the communities we serve.

This position is responsible for the design, implementation, and monitoring of the patient centered care improvement. The National Director of Clinical Operations is responsible for providing clinical and quality support to assigned facilities including but not limited to regulatory changes, promotion of a culture of safety, assistance with survey preparation and follow-up, policy and procedure updates and other clinical operations initiatives. The Clinical Operator will act as a resource for development of action plans, process changes, clinical integration initiatives, and engagement opportunities. You will play a key role in leading the clinical diligence and integration of newly acquired centers.

Responsibilities

• To work in collaboration with USPI Clinical Services to complete clinical due diligence for new acquisitions and de novo projects, including but not limited to preparation for site visit, onsite assessment, including review of clinical policies, staff credentials, infection control practices, patient safety programs, and accreditation status. Identify and classify clinical risk factors, flag potential compliance issues, and recommend remediation strategies. Prepare details reports outlining due diligence findings, risk scoring, and proposed action items.
• Collaborate closely with cross-functional teams to facilitate the clinical integration of newly acquired surgery centers, ensuring alignment with organizational objectives and timelines
• Conduct comprehensive review of acquired centers, identifying key areas for integration and improvement
• Communicate findings to home office clinical operations leader after survey completion and participate in a report out with leadership including determination of high-risk findings and an action plan to mitigate findings.
• Collaborate with the development team and legal counsel to evaluate operational risk, clinical performance, and regulatory compliance.
• Work with development team to schedule physician medical leadership engagement
• Coordinate scheduling of post closure accreditation survey activity as needed.
• Provide clinical transition/onboarding plan following closure of acquisition or startup of new facilities including but not limited to:
• Develop and oversee the implementation of clinical action plans to address findings from due diligence.
• Lead the clinical onboarding process for acquired facilities, including orientation to company policies, systems, and quality frameworks.
• Coordinate accreditation survey preparation and follow-up for newly acquired ASCs.
• Provide direct mentorship or arrange transition support for ASC clinical leaders.
• Ensure implementation of organization-wide clinical protocols, safety initiatives, and QAPI (Quality Assessment & Performance Improvement) programs.
• Ongoing Collaboration activities include:
• Work closely with Legal, Compliance, Quality, and Clinical Education teams to ensure alignment across departments during transitions.
• Contribute to continuous improvement due diligence tools, checklists, and integration playbooks.
• Stay current with federal and state ASC regulations, accreditation standards (AAHC, Joint Commission), and emerging quality trends.
• Act as a primary liaison between ASC leadership and corporate clinical operations to ensure continued compliance and performance improvement post-acquisition.
• Design quality and safety improvement initiatives for surgical hospitals.
  • Utilize CMS reportable data and Joint Commission eCQM data to identify system opportunities
  • Design performance improvement initiatives that align with organizational goals utilizing this data
  • Collaborate with hospitals to identify facility-specific opportunities and design performance improvement initiatives to address identified quality and safety opportunities.
• Work with facility Quality Managers to assist in developing a standardized process to review quality and safety outcomes.
• Collaborates with facility quality managers to ensure safety and quality initiatives are on-going and that appropriate follow-up occurs.
• Performs improvement audits to ensure quality, accuracy, and the integrity of data.
• Assists in the preparation and development of policies/procedures related to quality, safety, regulations, and operations.
• Serves as a coach, resource and consultant in areas of quality improvement, safety, and nursing practice.
• Demonstrates courtesy, competence, reliability, honesty and enthusiasm in all interactions with internal and external customers.
• Researches, identifies, and implements strategies to improve patient outcomes utilizing resources to educate, plan, and implement outcome-based strategies.
• Act in accordance with the vision, mission, and business philosophy of Tenet/USPI
• Oversee clinical operations across multiple healthcare facilities.
• Oversee compliance with healthcare regulations and standards.
• Develop and deploy clinical protocols and policies.
• Provide support to clinical staff, fostering professional development.
• Collaborate with executive leadership to set and achieve organizational goals.
• Monitor clinical performance metrics and collaborate with facility leadership in the science of quality improvement to drive continuous improvement.
• Function as a liaison between market leadership, administrative teams, and clinical SMEs.
• Understand the markets, partners and opportunities in sufficient depth to leverage additional value and insight to business and clinical product line development, patient/community quality metrics and enhancement.
• Review of patient safety event outcomes to identify trends contributing to patient quality and safety to drive best practices and innovative solutions in clinical operations in collaboration with regional leadership and clinical analysts.
• Use appropriate methods and interpersonal styles to develop, motivate, and guide the team to attain a successful clinical outcome
• Establish themselves as a valuable reference for clinical decision making that also influences operational efficiencies, effectiveness and business decisions.
• Attend and participate in regional meetings as needed.
• Stay current regarding the healthcare environment, such as reimbursement, legislative issues and business law, and act accordingly in the best interest of the corporation
• Performs other duties as assigned.
• This position requires 75% travel.

Qualifications

• Registered Nurse with a Bachelor’s degree in nursing or related field is required.
• Master’s degree in nursing or business is preferred.
• Knowledge of quality improvement, clinical outcomes and medical terminology in hospital and ambulatory surgery center operations.
• Recent work experience in a hospital or ambulatory surgery center with a history of leadership in improving the systems and processes to enhance the patient experience including positively influencing others to achieve quality outcomes.
• Analytical ability to perform audits, develop educational materials, and develop strategic plans.
• Interpersonal skills to interact with all levels of facility and medical staff.
• Strong communication skills to provide quality, sophisticated levels of service.
• Strong leadership skills, such as coaching and mentoring team members with a heavy focus and dedication in skill development. The ability to coach and mentor teams to improve stakeholder experience.
• Ability to communicate effectively with all key stakeholders through written, verbal, and electronic communication.
• Ability to draw insightful impressions from objective data and other forms of investigation to identify processes in need of improving.
• Approximately 75% required travel within designated Market or Area. Selected candidate will be required to pass a Motor Vehicle Records check.

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