Remote Benefits Support Specialist

Remote Benefits Support Specialist

Company:

AO Location:

Virginia Beach, VA 23452 Work Arrangement:

100% Remote (U.S. Residents Only) Build Long-Term Relationships While Working From Home

Are you looking for a rewarding remote career where you can help people, build lasting relationships, and grow professionally? AO is seeking motivated, service-oriented individuals to join our team as

Remote Client Relationship Representatives . In this role, you'll connect with clients who have requested information about their benefits, provide exceptional customer service, and build trusted relationships—all from the comfort of your home. Whether you're starting a new career or bringing experience in customer service, healthcare, hospitality, retail, education, or sales, we provide the training, mentorship, and support needed to help you succeed. No prior insurance experience is required. About AO

For more than

70 years , AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families. As part of the

Globe Life

family of companies, we continue to grow while remaining committed to exceptional customer service, professional development, and helping families protect their financial future. What You'll Do

As a

Remote Client Relationship Representative , you'll work directly with clients through virtual appointments and ongoing communication. Client Support Responsibilities

Meet with clients through Zoom and phone appointments

Build strong, long-term client relationships

Answer questions regarding available benefits and coverage options

Review existing policies and explain available solutions

Assist clients with applications, enrollment, and policy updates

Provide ongoing customer support and follow-up communication

Maintain accurate client records and documentation

Professional Development

Participate in virtual training and mentorship programs

Attend leadership development workshops

Learn industry products, systems, and best practices

Continue developing communication and relationship-building skills

Collaborate with a supportive remote team

Why Join AO?

A Stable, Established Organization

More than 70 years of serving working families

Member of the Globe Life family of companies

Financially strong, long-standing organization

Remote-first work environment

Professional Growth

Structured onboarding and training

Weekly coaching and mentorship

Leadership development opportunities

Promotion from within

Performance-based career advancement

What We Offer

100% Remote Work

Work from anywhere within the United States

Flexible scheduling options

No daily commute

Modern virtual work environment

Weekly Pay & Performance Bonuses

Weekly compensation

Performance-based bonuses

Leadership incentives

Recognition programs

Benefits

Medical reimbursement program for qualifying representatives

Company-supported life insurance

Residual income opportunities through client renewals

Retirement planning opportunities

Union-supported work environment

Training & Support

Comprehensive training provided

Ongoing mentorship

Weekly virtual coaching

Leadership development

Industry-leading technology and collaboration tools

Qualifications

Successful candidates typically demonstrate: Excellent communication and interpersonal skills

Strong customer service mindset

Positive attitude and willingness to learn

Self-motivation and accountability

Strong organizational and time-management skills

Ability to work independently in a remote environment

Professionalism and integrity

Helpful Experience (Not Required)

Experience in any of the following is beneficial: Customer Service

Client Relations

Healthcare

Retail

Hospitality

Sales

Administrative Support

Call Center Operations

Leadership or Management

No insurance experience is required.

We provide comprehensive training, mentorship, and ongoing support for motivated individuals. Requirements

Must be at least 18 years of age

Must be legally authorized to work in the United States

Must be physically located within the United States

Computer or laptop

Reliable high-speed internet connection

Webcam and microphone capability

Quiet, professional workspace

Interview Process

Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team. All interviews are conducted virtually through Zoom, providing a convenient and accessible hiring experience. Ready to Build Your Future?

If you're looking for a flexible remote career where you can build meaningful client relationships, develop professionally, and enjoy long-term growth opportunities, we'd love to hear from you. Apply today and begin building a rewarding future with AO. Work From Home. Build Relationships. Grow Your Career. Make a Difference.

Important Information About This Opportunity This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position. Candidates selected to move forward should be prepared to: • Be at least 18 years of age and legally eligible to work in the United States • Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace • Complete required training and participate in virtual meetings • Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities • Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided. This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement. American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law. Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.