Senior Human Resources Associate

Senior Human Resources AssociateTogether, we own our company, our future, and our shared success. As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents and perspectives to solve humanity's biggest challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are building a world of difference.This role on our Human Resources (HR) Support Center is responsible for supporting employees, contingent labor, retirees, and potential employees through the employment life cycle. Members of this team serve as the first point of contact regarding program administration needs across a variety of business lines and global geographical regions. This role will utilize HCM tools and vendor platforms to perform functions related to employee records maintenance, benefit enrollment administration, pre-employment screening reviews, the processing of employment verifications, and other functions as required.Key Responsibilities:Supports current, past and future labor force as it relates to HR services, company processes, policies, and benefits utilizing our case management and telephony tools.Serve as a front-line agent for all HR inquiries, providing appropriate routing to Subject Matter Experts (SMEs) where needed.Commits to data security and maintaining and protecting employee information including Personally Identifiable Information (PII) and Personal Health Information (PHI).Updates employee records in PeopleSoft HCM tool. Leverage process documentation and maintain updates as needed.Escalates system usage issues to HR Systems team and partners to determine solution.Cross-trains co-workers on shared duties.Interacts with internal clients by phone, email, in-person.Preferred Qualifications:Understanding of company provided benefits plans, policies, procedures and guidelines.Problem solving and analytical skills (Identify, analyze, research, evaluate, resolve)Previous experience/training on HR Systems such as PeopleSoft, Workday, SuccessFactors, etc.Proficient knowledge in Microsoft Office products; including Excel for reporting and analysisAbility to work collaboratively in a team environmentAbility to communicate effectively. Writes and communicates clearly and conciselyAbility to demonstrate sound documentation skillsAbility to maintain confidentialitySuperior Customer service skills1-2 years of Human Resources Experience or equivalent training preferredAssociate degree or equivalent experience.Minimum Qualifications:All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.Work Environment/Physical Demands:Hybrid or flexible work options may be offered after the first 90 days of employment based upon manager discretion, job performance and work assignments.Salary Plan ADM: Administrative/Business Job Grade 014Black & Veatch endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process because of a disability, please contact the Employee Relations Department at View phone number on click.appcast.io or via our accommodations request form.