Emergency Recovery Coordinator

Emergency Recovery Coordinator/ Lead For Partnership & Community Engagement Job Responsibilities Act as the primary point of contact for property owners by leading with empathy and active listening to help develop a positive and trusting relationship. Communicate with transparency and candor with property owners, being able to deliver clear truth and certainty. Provide emergency recovery kits and services to those impacted by disaster. Generate revenue opportunities by directly consulting with property owners affected by damage. Work with insurance agents, adjusters, property managers, first responders after traumatic events to ensure customers receive highest quality care during transition from chaos to calm. Quick thinking/response time to ensure that all property and personal belongings are taken care of. Develop and maintain strong B2B relationships, including with insurance agents and adjusters, property managers, contractors and other industry business partners. Conduct external outreach and cold-calling effort (over the phone and in person) to drive organic business leads and relationships. Volunteer non-operational time to local community events and outreach. Qualifications Experience within restoration industry desired. Previous experiences within emergency response, business development desired. Strong leadership skills with the ability to motivate and inspire a team. Advanced communication and interpersonal skills that leads with empathy and transparency. Excellent organizational and time management abilities. Must be flexible and know how to prioritize time. Exceptional problem-solving skills with the ability to make quick decisions under pressure. Desire to serve others honestly and wholly during their time of need and restoration. Valid driver's license with a clean driving record and insurable. Team Compensation and Benefits Leadership development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities. Monthly cross-training opportunities to advance your career. Flex schedule - at Paul Davis we are committed to our team and their well-being. We have instituted the ability for flex hours that ensures team members get the time they need for personal matters while still being able to work full-time. Paid training. Health, dental and vision insurance. 401K with company match. Referral program. Great culture and team dynamic. Competitive hourly wages, ranging from $55,000 -$ 65,000 per year with bonus opportunities. Working Conditions and Physical Requirements Full time, 40+-hour work week including nights, weekends, holidays and on-call 24/7. Hybrid environment between office and various job sites in changing weather/environmental conditions. Ability to stand, walk, lift, squat, climb stairs frequently throughout shift. Frequently required to use Personal Protective Equipment based on requirements and demands of job site. Ability to lift/manipulate items of approximately 50 pounds. Pre-Employment Testing As part of our commitment to maintaining a safe and compliant workplace, employment offers are contingent upon the satisfactory results of a criminal background check and 10-panel drug screening. #J-18808-Ljbffr