Customer Support Specialist
Yafeini Co.
About the role Handle inquiries via email, chat, WhatsApp, and Messenger.Resolve issues related to orders, shipping, and returns. Collect and report customer feedback for service improvement. What you bring Fluent written English and able to communicate with overseas customers.Experience in Shopify or Amazon customer service preferred. Patient, detail-oriented, and empathetic. Benefits & Perks At YFN, we believe that creativity thrives when people feel valued, supported, and inspired. Our benefits are designed to help every team member grow personally and professionally — because great jewelry starts with great people. Comprehensive health insurance and annual physical check-ups Wellness programs, team-building activities, and flexible working hours Paid annual leave and sick leave Professional training and learning allowance Opportunities to attend jewelry fairs and design exhibitions Clear career progression and internal promotion channels Exclusive staff discounts on YFN jewelry Birthday, anniversary, and festival gifts Rewards for outstanding performance and long-term contribution Comfortable and creative workspace with global collaboration opportunities Projects combining jewelry design, craftsmanship, and technology innovation Inclusive culture celebrating individuality, sustainability, and shared success #J-18808-Ljbffr Yafeini Co.
Vacancy posted 3 days ago
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