Partner Enablement Manager

Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive – not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably. Officially founded in Houston in 2017, Tekmetric has grown from a single shop's vision to the industry's leading solution – all by staying true to our values of transparency, integrity, innovation, and a service-first mindset. But we're not just building software. We're building a movement. We're empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward – one interaction at a time. Come build with us. Join the journey. Shape the future of auto repair. Working the Tekmetric Way At Tekmetric, we're building a culture where winning matters – not for ego, but because when our customers win, we win together. We move fast, stay curious, and take full ownership of our results — no excuses, no finger‑pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you'll feel right at home here. We're direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager's). This is a place for builders, not bystanders. Success here takes focus, follow‑through, and a willingness to roll up your sleeves — but if you're driven by meaningful work and real results, it's deeply rewarding. You'll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission‑focused, and you'll thrive. If that energizes you, we can't wait to meet you. At Tekmetric, great work happens anywhere, but great teams are built through intentional connection . We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in‑person collaboration, travel is an expected part of every role. We come together several times a year for team and company‑wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported. About the Role As our Partnership Enablement & Operations Lead, you'll be the operational engine that turns partner relationships into a consistent, measurable source of new business. This isn't a sales role and it isn't a management role — it's a builder role. You'll create the systems, content, and cadences that make our network of Partner Managers more effective across the country. What You'll Do Partner Training & Enablement Build and maintain the onboarding curriculum, content library, and product update cadence that keeps every partner informed and equipped to refer. Own the full partner lead tracking system, attribution reporting, and Salesforce coordination so every referral is logged, staged, and credited. Proof of Partnership Produce partner impact reports and dashboards that show each partner the revenue and outcomes their referrals generate. Reciprocity Design the closed‑loop process that ensures every converted referral is acknowledged and every qualified lead is shared back. Build the national cadence architecture — digests, check‑in guides, re‑engagement sequences, and an AI prompt library — that any Partner Manager can deploy consistently. Quarterly Business Reviews (QBRs) Own the QBR program end to end: templates, prep, structure, and follow‑through. How You'll Use AI: AI is a core part of how this role operates — not a future aspiration. You'll use AI tools actively from day one to draft enablement content, generate partner briefings from CRM data, personalize outreach at scale, and surface at‑risk partner signals before they become problems. We're looking for someone who already uses AI tools regularly and can talk concretely about how. What You'll Bring: 3+ years in partner operations, sales enablement, channel programs, or a related revenue operations function Demonstrated ability to build systems, SOPs, and tracking infrastructure from scratch — not just maintain what exists Excellent written and verbal communication — you'll create content partners actually use and present QBRs they look forward to Experience working cross‑functionally with sales, marketing, and leadership to align on process and attribution Preferred: Background in automotive, field sales tech, or vertical SaaS with a partner/channel component Experience designing and running QBR programs with external partners or customers Hands‑on experience with AI tools (Claude, ChatGPT, Copilot, or similar) — able to discuss specific examples in an interview History of building enablement programs for geographically distributed field teams Why You'll Love Working With Us Health & Wellness That Have You Covered: Enjoy the flexibility of remote work Competitive base salaries that reflect your value. Generous Paid Time Off, because we know you do your best work when you're well‑rested. Support for every stage of life— with paid maternity, parental bonding, and medical leave for you or your loved ones. Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families. Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp. Investing in Your Future (and Present): 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% – so your future self will thank you. Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further. Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind. Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best. After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you. Keep growing with support for continuing education – we're invested in your development. Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities! Tekmetric is an equal opportunity employer. We hire hard‑working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Tekmetric will never ask for your personal financial or banking information or require any financial commitment as part of our candidate search or application process. No job offers will be made without a formal interview process. All legitimate Tekmetric job postings are listed at tekmetric.com/careers. Recruiter communications come from @tekmetric.com email addresses. #J-18808-Ljbffr