Customer Service Technical Support
INTELLECTT INC
Position: Technical Customer Service Representative Location: Morton Grove, IL Schedule: Monday–Friday | 7:00 AM–4:00 PM or 8:00 AM–5:00 PM We are seeking a customer-focused and detail-oriented Technical Customer Service Representative to join a leading industrial manufacturing organization. This role is ideal for professionals with experience supporting technical products, managing customer orders, and working within ERP or CRM systems. Key Responsibilities Process and manage customer orders accurately Respond to customer inquiries regarding orders, deliveries, and product availability Coordinate with internal teams to ensure timely order fulfillment Maintain customer records and order databases Resolve customer concerns and provide exceptional service Utilize ERP/CRM systems such as SAP, Salesforce, or similar platforms Qualifications 3+ years of customer service experience Experience supporting technical products or B2B customers preferred Proficiency with Microsoft Office ERP/CRM experience required (SAP or Salesforce preferred) Strong communication, organizational, and problem-solving skills Ability to thrive in a fast-paced environment #J-18808-Ljbffr
Vacancy posted 1 hour ago
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