Customer Service Representative

Job Description

Job Description

Meador an Openwork Company is currently seeking a dependable Customer Service Representative (CSR) to join a growing safety equipment supplier in Baytown, TX . This is a great opportunity for someone with warehouse experience who enjoys working in a fast-paced environment and takes pride in accuracy, organization, and teamwork.

Job Description:
Customer Service Representative must possess a thorough knowledge of processes and procedures associated with customer service, supply, storage, and distribution functions within a fast-
paced and occasional stressful environment.

Requirements:
Must be able to read, write, and speak the English language.
Higher education or equivalent work experience in administrative logistics industry.
Must have strong organization skills, assertive, flexible, and customer service oriented.
Must be able to work in a team environment.
Mathematical skills: the ability to perform all basic calculations (add, subtract, multiply, and divide).
Office environment with frequent visits to the warehouse (extreme weather conditions might be
applicable).
Maintain a clean, organized work area and equipment.
Perform various tasks in assistance or in support of the organization.
Be willing to work other than normal scheduled hours, which may include evenings, weekends
and/or holidays according to the needs of the business.
Punctuality is a must; be on time and ready to work at the start of shift.
Must possess the skills to provide quality customer service including the ability to deal with a variety
of people in a professional, courteous manner within diversified situations.
Ability to perform assigned work tasks with little or no supervision.
Must have a strong working knowledge of MS Office and MS Outlook. Must be able to learn the systems required for the CSR Department.
File completed files helping maintain archived files.
Perform invoicing by following tariffs and conditions determined in the rate agreements.
Maintain a high level of professionalism with your assigned customers.
Take a proactive approach regarding Customers needs rather than a reactive approach.
Must be able to problem solve on situations when they arise.
Communication is key to continued success, and as a CSR, you must be willing to contact your assigned Customers during and after normal working hours.

Location : Baytown, TX
Schedule :8am-5pm
Pay : $17/hour

#OPWDP

\nCompany Description

Openwork is a candidate-focused staffing company on a mission to bring ease, accessibility, and thoughtfulness to an industry we’ve held a footing in for 50+ years. We believe there’s more to life than livelihood, but that finding your dream job, career, or team is a really good place to start.

Company Description

Openwork is a candidate-focused staffing company on a mission to bring ease, accessibility, and thoughtfulness to an industry we’ve held a footing in for 50+ years. We believe there’s more to life than livelihood, but that finding your dream job, career, or team is a really good place to start.