Retail General Manager, Topanga

The role of Retail General Manager at Vuori is to lead the retail sales team by example forging connections with customers while communicating Vuoris brand values through insightful product knowledge and a happy optimistic outlook. Also encouraging the team on how to maintain Vuoris standards in retail sales and customer experiences.

What youll get to do:

Create an unforgettable customer experience

• Works with the sales team to ensure each customer receives the best experience possible.
• Takes ownership of the sales floor and sales team to ensure customer experience is the first priority.
• Prepare the fitting rooms find sizes and provide honest knowledgeable feedback to customers regarding merchandise style and fit.
• Forge lasting relationships with customers by contacting them to follow up on purchases new product and replenishment and invite them to upcoming events.
• Be knowledgeable on whats new and whats selling well and shares with both the customer and team.

Be the business

• Motivates sales team and achieve sales goals in a team-based commission environment.
• Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
• Leads the team in the completion of projects while keeping the focus on customer experience.
• Communicate inventory needs to support the business goal.

Leadership/Ownership

• Leads the processing of all shipments of product as well as inventory management.
• Works with Regional Manager on daily maintenance sales strategy community and team management to ensure the business runs smoothly and successfully.
• Leads the team in daily maintenance of store including restocking product maintaining visual merchandising re-ticketing and cleaning.
• Utilizes the utmost responsibility attention to protocol and safety standards in closing/opening the store daily.
• Under the guidance of the Regional Manager encourages employees to give 100% adhere to punctuality and role responsibilities at all times.

Qualifications :

Who you are: 

• Available morning and/or evening work 8 hour shifts 5 days/week available at least 1 weekend day.
• Must be a leader in punctuality and attendance adhering to scheduled shifts.
• Ability to develop relationships with customers and colleagues.
• A customer service expert creates experiences and develops relationships with customers embraces the social aspect of sales and the ability to positively and proactively handle customer concerns.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to quickly learn new procedures and processes.
• Strong organizational skills and follow through skills.
• Excellent communication and interpersonal skills.
• High level of ownership accountability and initiative.
• Eager to develop new skills and responsive to feedback.

Willingness Requirements:

• Willingness to lift and move products and equipment and boxes weighing up to 30 lbs
• Willingness to stay active and move throughout the store during each shift
• Willingness to reach bend and use a step stool or ladder when needed
• Willingness to work in an environment with bright lights and music
• Willingness to work as part of a team in a fast-paced retail environment

Additional Information :

Our investment in you:

At Vuori were proud to offer the following to our employees: 

• Health Insurance 
• Savings and Retirement Plan
• Employee Assistance Program 
• Generous Vuori Discount & Industry Perks 
• Paid Time Off
• Wellness & Fitness benefits

Base salary ranges from $85500 to $101000 annually. Actual base pay offered may vary based on location skills experience and qualifications. This position is eligible for additional compensation in the form of a commission estimated to range from $10000 to $15000 depending on factors including store performance.

Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected Veteran status age or any other characteristic protected by law.

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time