A/R Assistant

AR Assistant

The AR Assistant is responsible for the collection of Cash on Delivery and Credit accounts and assisting customers with account inquiries.

Key Duties and Responsibilities:

• Collection of all unpaid Cash on Delivery accounts
• Collection of all dealer billings for Cash on Delivery accounts
• Handle all disputes, warranty and pricing
• Answer incoming customer calls, including backup if someone is off
• Manage billing mailbox regularly
• Manage Sibi Accounts in Billtrust
• Responsible for 1-3 hours or more of order release daily
• Assist Commercial Department with job account emails/account set up and processing lien releases/waivers as needed
• AZ 5000 knowledge
• Trade references
• AIA filing experience
• Experience with joint check waivers
• Business/customer updates (i.e. remit address change, bank remit change)

Critical Knowledge and Skills:

• Effective business writing and professional communication skills
• Basic math skills required
• Good judgment and decision-making
• Basic computer skills and ability to learn company systems
• Proficient using Microsoft Excel, Word, and Outlook

Education and Experience:

• High School Diploma or equivalent
• 1-2 years' previous experience preferred in Credit or Accounts Receivable